Public bug reported:
Screen freezes randomly. Keyboard and mouse do not work at that time. I am not
able to ssh to the computer or access tty. I am able to do only a hard reset. I
tried some troubleshooting myself, but with my novice expertise with ubuntu.
The freeze is more or less random. But it is possibly more frequent when
running a video, like a youtube video in a browser. Freeze is more frequenty
when going full screen with a video, a VM machine or a remote desktop through
vnc4server.
1. Tried removing some software like chrome, dropbox, virtualbox, etc. That did
not help.
2. Tried reverting back to an older version of Ubuntu, like 16.04 with a 4.15
kernel. That did not help either.
3. Tried other distros like Mint and Fedora. Still had problem.
4. Tried running with NVidia driver and xserver-xorg. The problem occured with
both.
5. Tried NVidia as well as Integrated Intel graphics cards. Problem occured in
both.
6. Tried all the suggestions in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961 that were
applicable. None of the suggestions helped.
7. Finally tried Windows 7 and there was no problem. Tested for 12 hours and
experienced no crash/freeze with youtube running.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26
UTC 2020
GCC version:
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun May 31 12:36:17 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Since before I upgraded
GraphicsCard:
NVIDIA Corporation GK107 [GeForce GTX 650] [10de:0fc6] (rev a1) (prog-if 00
[VGA controller])
Subsystem: eVga.com. Corp. GK107 [GeForce GTX 650] [3842:2651]
InstallationDate: Installed on 2020-05-31 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: ASUS All Series
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic
root=UUID=4b614f0e-95f5-4cc7-8157-bf617c9b1571 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/18/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2201
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2201:bd06/18/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.sku: All
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal freeze ubuntu
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1881435
Title:
Xorg freeze
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/1881435/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
