One of the main issues with this bug is that I can't find what package is causing it, because I can't find any information in system logs about the crash.
El lun., 11 de mayo de 2020 12:45 p. m., Ubuntu Foundations Team Bug Bot < 1878...@bugs.launchpad.net> escribió: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It seems that your bug report is not filed about a > specific source package though, rather it is just filed against Ubuntu > in general. It is important that bug reports be filed about source > packages so that people interested in the package can find the bugs > about it. You can find some hints about determining what package your > bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. > You might also ask for help in the #ubuntu-bugs irc channel on Freenode. > > To change the source package that this bug is filed about visit > https://bugs.launchpad.net/ubuntu/+bug/1878007/+editstatus and add the > package name in the text box next to the word Package. > > [This is an automated message. I apologize if it reached you > inappropriately; please just reply to this message indicating so.] > > ** Tags added: bot-comment > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1878007 > > Title: > Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off > > Status in Ubuntu: > New > > Bug description: > This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron > 7373. When the screen is turned off (so, the suspend or screen lock > features are affected), the system freeze and I need to force the > laptop turn off and on again. There are some cases when it turn off > the screen without issues, but most of the time it freezes. Even > "SysRq REISUB" does not work for rebooting when system crash. I can > reproduce the issue using `xset dpms force off`. > > Initially this bug report was filled thinking it was a suspend issue: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144 > > Syslog or systemd journal does not provide any error information about > the crash. > > "lsb_release -rd" output: > Description: Ubuntu 20.04 LTS > Release: 20.04 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+bug/1878007/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878007 Title: Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1878007/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
