apport information ** Tags added: apport-collected
** Description changed: No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Apr 26 12:12:49 2020 InstallationDate: Installed on 2020-04-25 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rboerner 1205 F.... pulseaudio Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/25/2020 dmi.bios.vendor: Intel Corp. dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 dmi.board.name: NUC8CCHB dmi.board.vendor: Intel Corporation dmi.board.version: K44767-502 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: dmi.product.family: CH dmi.product.name: NUC8CCHK dmi.product.sku: BKNUC8CCHKR dmi.product.version: K44798-502 dmi.sys.vendor: Intel(R) Client Systems + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: rboerner 1215 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-04-25 (6 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: Intel(R) Client Systems NUC8CCHK + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=afbb0f64-e729-46a8-82e4-a060e9e729c4 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-28-generic N/A + linux-backports-modules-5.4.0-28-generic N/A + linux-firmware 1.187 + Tags: focal + Uname: Linux 5.4.0-28-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 02/25/2020 + dmi.bios.vendor: Intel Corp. + dmi.bios.version: CHAPLCEL.0048.2020.0225.1640 + dmi.board.name: NUC8CCHB + dmi.board.vendor: Intel Corporation + dmi.board.version: K44767-502 + dmi.chassis.type: 35 + dmi.chassis.vendor: Intel Corporation + dmi.chassis.version: 2.0 + dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0: + dmi.product.family: CH + dmi.product.name: NUC8CCHK + dmi.product.sku: BKNUC8CCHKR + dmi.product.version: K44798-502 + dmi.sys.vendor: Intel(R) Client Systems ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1875199/+attachment/5365270/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1875199 Title: [NUC8CCHK][HDA-Intel - HDA Intel PCH, playback] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875199/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
