Public bug reported:
I had to hit Control+Alt+F1 for the screen to turn black because GNOME
would not respond either, and then the ttyl screen disappeared and I was
put back in the login screen.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-5ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Mon Apr 27 16:32:01 2020
DisplayManager: gdm3
GsettingsChanges:
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
GsettingsChanges:
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: gnome-shell 3.36.1-5ubuntu1
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug apport-collected focal
** Attachment added: "lscpi.log"
https://bugs.launchpad.net/bugs/1875488/+attachment/5362003/+files/lscpi.log
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https://bugs.launchpad.net/bugs/1875488
Title:
Entire system freezes when Chrome freezes when I try to quit the app
by clicking on the X button, resulting in an unresponsive machine.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875488/+subscriptions
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