you can also check RAID card as it's common to be defect and causes
problems on servers, and disk I/O latency if there is a disk problem it
will affect the performance, I had this on HDD also for some services
that needed an SSD to be installed and recommended by some Vendor to me.

I checked messages for errors and audit.log, if you are using OSP on
your machines check the related Nova.log ... etc

BR

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https://bugs.launchpad.net/bugs/1796385

Title:
  watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]

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