Public bug reported:

Hello everyone.

Recently I've bought a new laptop ASUS Zenbook 15 UX534FTC. I installed
Ubuntu 18.04 on it and everything works fine except sound. When music
plays - pavucontrol indicates that there is sound, but my speakers are
silent. No sound at all.

I googled that problem and found this topic:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826645

I tried Petr Nosek's solution, but unfortunately sound not appeared.
What did I do:

1. Cloned kernel repo from git://kernel.ubuntu.com/ubuntu/ubuntu-bionic.git
2. Switched to branch Ubuntu-hwe-5.3.0-40.32_18.04.1
3. Added one line to the patch_realtek.c:
$ git diff
diff --git a/sound/pci/hda/patch_realtek.c b/sound/pci/hda/patch_realtek.c
index 1fc4cc89d62b..ba04bbe75ba0 100644
--- a/sound/pci/hda/patch_realtek.c
+++ b/sound/pci/hda/patch_realtek.c
@@ -7145,6 +7145,7 @@ static const struct snd_pci_quirk alc269_fixup_tbl[] = {
        SND_PCI_QUIRK(0x1043, 0x18b1, "Asus MJ401TA", 
ALC256_FIXUP_ASUS_HEADSET_MIC),
        SND_PCI_QUIRK(0x1043, 0x1a13, "Asus G73Jw", ALC269_FIXUP_ASUS_G73JW),
        SND_PCI_QUIRK(0x1043, 0x1a30, "ASUS X705UD", ALC256_FIXUP_ASUS_MIC),
+       SND_PCI_QUIRK(0x1043, 0x1a61, "Asus Zenbook UX534FTC", 
ALC294_FIXUP_ASUS_SPK),
        SND_PCI_QUIRK(0x1043, 0x1b13, "Asus U41SV", ALC269_FIXUP_INV_DMIC),
        SND_PCI_QUIRK(0x1043, 0x1bbd, "ASUS Z550MA", 
ALC255_FIXUP_ASUS_MIC_NO_PRESENCE),
        SND_PCI_QUIRK(0x1043, 0x1c23, "Asus X55U", 
ALC269_FIXUP_LIMIT_INT_MIC_BOOST),
4. Typed 2 commands: 
fakeroot debian/rules clean
fakeroot debian/rules binary-headers binary-generic binary-perarch
5. Kernel build was successful and then I've installed it
6. Rebooted my laptop and booted into the new kernel

Sound not appeared after these steps. Pavucontrol indicates that
everything is OK, but speakers not producing any sound. Screenshot in
attachment.

My hwinfo:
$ hwinfo --sound
18: PCI 1f.3: 0403 Audio device                                 
  [Created at pci.378]
  Unique ID: nS1_.9G5mT1GK4nF
  SysFS ID: /devices/pci0000:00/0000:00:1f.3
  SysFS BusID: 0000:00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x02c8 
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x1a61 
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable)
  Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable)
  IRQ: 148 (635 events)
  Module Alias: "pci:v00008086d000002C8sv00001043sd00001A61bc04sc03i80"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
    Driver Status: snd_soc_skl is active
    Driver Activation Cmd: "modprobe snd_soc_skl"
  Driver Info #2:
    Driver Status: sof_pci_dev is active
    Driver Activation Cmd: "modprobe sof_pci_dev"
  Config Status: cfg=new, avail=yes, need=no, active=unknown


Seems like a bug. Need solution.

P.S. Sorry for my English.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete


** Tags: asus sound

** Attachment added: "pavucontrol_screenshot.png"
   
https://bugs.launchpad.net/bugs/1863675/+attachment/5329078/+files/pavucontrol_screenshot.png

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1863675

Title:
  ASUS Zenbook 15 UX534FTC no sound

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863675/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to