Thank you very much for your help Kai-Heng Feng and please excuse me for 
answering that late. I tried out every kernel parameter you wrote but 
unfortunately it didn't work. I even shutdown twice when I changed the 
kernel parameter. I also ran "sudo update-grub" every time I edited 
/etc/default/grub. Luckily the kernel parameter "reboot=a" triggered a 
message I haven't had before: "A stop job is running for Make remote 
CUPS printers available locally". Could there be the problem? Is it 
possible that a BIOS setting is preventing my laptop from shutting down 
correctly? And if yes, what setting could it be?


When I first recognized that the my laptop isn't shutting down properly, 
I installed Windows to see if it worked with Windows and it did. But 
Windows didn't load the touchpad drivers correctly, so I couldn't use it.


I've also made some changes this week: I installed Kali Linux on a 
second hard drive. After changing the kernel parameter some messages 
appeared during boot, but they went away to fast, so I couldn't read 
them good. All I could read is that it is connected with the hard drive 
on which Ubuntu is installed.


I hope that helps you helping me :)


On 04.02.20 15:36, Kai-Heng Feng wrote:
> Please remove "acpi=force", and try the following kernel parameter
> instead: "reboot=b", "reboot=a" "reboot=k", "reboot=t", "reboot=e" or
> "reboot=p".
>

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https://bugs.launchpad.net/bugs/1860800

Title:
  Ubuntu 19.10 doesn't shutdown

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