It is not possible to run top or even open a terminal when this occurs, and
it is difficult to check right before as this requires predicting when it
will occur

On Mon, Sep 30, 2019 at 1:27 AM Daniel van Vugt <
daniel.van.v...@canonical.com> wrote:

> Please open a terminal and run 'top' in it to find out if any process is
> hogging the CPU when this happens.
>
> Tip: DON'T run gnome-system-monitor because it uses too many resources
> itself :)
>
> If no offending process is found then the next thing to check is for
> over-aggressive power management:
>   1. Make sure you don't have 'tlp' installed.
>   2. Install and run 'powetop' as root to see if your machine is being
> throttled to low frequency.
>
> ** Package changed: xorg-server (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1845541
>
> Title:
>   OS becomes unresponsive when power is plugged in and battery is low
>
> Status in Ubuntu:
>   Incomplete
>
> Bug description:
>   Occasionally when I plug in my laptop at low (close to shut-down
>   levels, <10%) battery, the OS becomes unresponsive. The GUI doesn't
>   work, Ctrl+Alt+T doesn't work, nothing works. This makes it difficult
>   to collect information about the problem, since I basically have to
>   shutdown with the power button and reboot. It is probably related to
>   whichever processes monitor the battery and put the computer to sleep
>   when the battery gets low. Almost like it wants to put the computer to
>   sleep since the battery is at critical levels, but it just stalls
>   since the power is plugged in.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xserver-xorg-core 2:1.19.6-1ubuntu4.3
>   ProcVersionSignature: Ubuntu 4.15.0-62.69-generic 4.15.18
>   Uname: Linux 4.15.0-62-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Thu Sep 26 11:41:31 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   DkmsStatus:
>    virtualbox, 5.2.32, 4.15.0-58-generic, x86_64: installed
>    virtualbox, 5.2.32, 4.15.0-62-generic, x86_64: installed
>   ExecutablePath: /usr/lib/xorg/Xorg
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07)
> (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520]
> [103c:81cb]
>   InstallationDate: Installed on 2019-01-28 (241 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 003: ID 8087:0a2a Intel Corp.
>    Bus 001 Device 002: ID 1bcf:2c83 Sunplus Innovation Technology Inc.
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: HP HP ENVY Notebook
>   MonitorsUser.xml:
>    <monitors version="2">
>    </monitors>
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/usr/bin/fish
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-62-generic
> root=UUID=fcfb9abf-573d-4d5e-bc54-c8a65f678302 ro quiet splash vt.handoff=1
>   SourcePackage: xorg-server
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 08/17/2016
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.22
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 81CB
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 60.26
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.22:bd08/17/2016:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81CB:rvrKBCVersion60.26:cvnHP:ct10:cvrChassisVersion:
>   dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
>   dmi.product.name: HP ENVY Notebook
>   dmi.product.version: Type1ProductConfigId
>   dmi.sys.vendor: HP
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1845541/+subscriptions
>

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https://bugs.launchpad.net/bugs/1845541

Title:
  OS becomes unresponsive when power is plugged in and battery is low

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