in debian 10, i solved this running
nano /usr/share/X11/xorg.conf.d/40-libinput.conf 
man libinput

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https://bugs.launchpad.net/bugs/1368402

Title:
  GTK3 apps don't understand natural scrolling in Xubuntu

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  • [Bug 1368402] Theo Linkspfeifer
    • [Bug 1368402] Корбанов Динар

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