I have determined the the package was the ubuntu-release-upgrader also if you read what I wrote properly you would see that there were no messages: the entirety of gnome-shell was stuffed by the faulty upgrade, all I had was a blank screen.
Fortunately I was able to login by ssh from my good machine and fix things on the command line. ok to format the data the way you want it. 1. The specific steps or actions you took that caused you to encounter the problem. I ran update-manager -d on a ubuntu 19.04 box and followed the steps, there were some problems, in short the buttons of the upgrader did not respond to the mouse, I used tab and enter to solve this. 2. The behavior you expected. I expected the upgrader to cleanly upgrade my system. 3. The behavior you actually encountered (in as much detail as possible). The screen locked some way into the upgrade, I found it like this during the night, I attempted to unlock it and after some time I was confronted with a blank screen. So I loggedin from my good machine by ssh, I found that the release upgrader was still running but doing nothing as far as I could tell, I gave it an hour, still nothing so I killed it using "sudo kill -1 pid1 pid2"; where pid1 was the pid of the of the python program doing the upgrade and pid2 was a shell wrapper for it I think, I obtained these pid's from "pgrep --full --list-full upgrade". Then I rebooted the box with sudo shutdown -r +1 , when it came up again I still had a broken box so I sshed in again, ran "sudo apt upgrade" this failed but told me to run "dpkg --configure -a" as there was stuffed messed up with the package system, (I forget it's exact words) so I ran "sudo dpkg --configure -a" it installed many many packages between 4000 and 5000 I think it exited cleanly but things still were not right, I could login graphically again but gnome shell was still at version 3.32.2 not 3.34 and some of the plugins were not working, so I ran "update-manager -d &" again and it gave me a partial upgrader, but that did not work. So I ran "sudo apt-get dist-upgrade" that cleaned up some stuff and deleted one package at least. then I ran update-manager and it pulled down many more packages and fixed the system. After all that I seam to be on a clean copy of 19.10: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu Eoan Ermine (development branch) Release: 19.10 Codename: eoan obviously this needs looking into before 19.10 proper comes out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1846842 Title: the upgrade tool from 19.04 to 19.10 failed badly To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1846842/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs