You kernel log is showing a problem at the kernel level: [ 349.209981] iwlwifi 0000:05:00.0: Microcode SW error detected. Restarting 0x2000000. [ 349.210223] iwlwifi 0000:05:00.0: Start IWL Error Log Dump: [ 349.210228] iwlwifi 0000:05:00.0: Status: 0x00000100, count: 6 [ 349.210231] iwlwifi 0000:05:00.0: Loaded firmware version: 29.1044073957.0 ...
Please try this: sudo apt update sudo apt install --reinstall linux-firmware gnome-bluetooth Then reboot. If the problem still persists then please: 1. Run: dpkg -l > allpackages.txt and send us the file 'allpackages.txt'. 2. Reproduce the problem again and then run: journalctl -b0 > curjournal.txt and send us the file 'curjournal.txt'. ** Changed in: bluez (Ubuntu) Status: New => Incomplete ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete ** Also affects: linux-firmware (Ubuntu) Importance: Undecided Status: New ** Changed in: linux-firmware (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1831995 Title: Bluetooth earphone is connected but disconnected immediately. [Intel 3165] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1831995/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs