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On 2016-02-17T16:22:24+00:00 Wise Melon wrote:

I first noticed this issue when I was running Ubuntu GNOME 15.04 with
GNOME 3.16, but even now that I have upgraded to Ubuntu GNOME 15.10 with
GNOME 3.18 I still experience the issue (though I have not yet
experienced this on Ubuntu GNOME 16.04 with GNOME 3.19 - but that may be
due to the fact that this issue only comes up every so often (a few
times a week at the moment) and I haven't used it that much). The issue
being that for some reason suddenly for seemingly no reason unless I
interact with the top bar in terms of clicking on an option on it (e.g.:
the calender or Activities Overview buttons), I am unable to click on
any application, or even drag some files on the desktop, though if I go
to the bottom of my screen Docky does should which is on autohide so it
does allow some interaction, though interestingly not all as buttons
don't change colour that normally would when I go over them when my
machine is doing this funny thing.

Some have even said though that they have to completely restart gnome-
shell to temporarily get rid of the problem. I also experienced the
problem a lot on 3.16, but in 3.18, it is periodic in the week that I
experience it and it is several times, but not as much, and not as
blocking.

I initially reported this issue here, but thought I should also do so
upstream: https://bugs.launchpad.net/ubuntu/+source/gnome-
shell/+bug/1482397

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/18

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On 2016-03-03T14:09:02+00:00 Wise Melon wrote:

I have changed this bug's Importance status to "Critical" because that
is how it has been marked downstream.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/19

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On 2016-03-03T14:29:36+00:00 Andre Klapper wrote:

Has this been debugged further in downstream already?
Asking as I see stuff like "drag some files on the desktop" or "Docky" 
mentioned...

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/20

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On 2016-03-03T16:38:33+00:00 Wise Melon wrote:

I don't think so... Not that anyone has told me anyway... But the stuff
about dragging files on the desktop and Docky was just me saying to the
extent it affects me and which applications I have that it affects in
different ways... All I know is what I have said the bug description...

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/21

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On 2016-03-06T22:36:03+00:00 Wise Melon wrote:

I have now properly tested this in Ubuntu GNOME 16.04 Beta 1 with GNOME
3.19 (the latest version of that) and the issue is still present there.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/22

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On 2017-06-05T22:22:54+00:00 Wise Melon wrote:

As can be seen here: https://bugs.launchpad.net/ubuntu-
gnome/+bug/1482397/comments/8 And with the previous comment, users are
still experiencing this issue. Although I have not experienced this
issue in ages and now that I'm running Arch instead of Ubuntu perhaps
that has made somewhat of a difference as well. I don't know if it's an
Ubuntu specific issue somehow or if I'm just lucky.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/33

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On 2017-06-05T22:23:47+00:00 Wise Melon wrote:

There is also another Ubuntu downstream bug report where a lot of people
have the issue: https://bugs.launchpad.net/ubuntu/+source/gnome-
shell/+bug/1181666

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/34

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On 2017-07-26T20:26:57+00:00 Unsigned-v wrote:

Hi guys,

Since I updated Ubuntu from 16.04 to 17.10 (I curse that day...) it's
happening almost every time I login (after a fresh boot). I never had
this problem before (or it happen so rare that I never noticed it). I
played with different driver versions without success.

In my case, my wife usually log in and start Chrome (I'm quite sure it's not 
Chrome related because I have same behavior with Firefox or just other 
applications), opening few tabs, and few to dozen seconds after login she can't 
change tabs. I'm able to open terminal with keyboard shortcut but not to make 
window active. Some controls react on mouse, other don't.
Strange thing I observed too (it might not be related to this problem) is Home 
dir icon in top left corner - after login it's showing under Top bar (top bar 
overlaps icon). When I open first window (ex. browser) it's refreshing desktop 
and moving icon properly down a little (top bar don't overlap it anymore).

Simplest wat to get rid of issue is to switch to TTY (Ctrl + Alt + F1)
and then back to X (Ctrl + F7) - after that, like with magic wound
touch, problem disappear for some time. After another 10, 15, 30 minutes
problem arrive again.

I checked Xorg.log - nothing. Nothing in syslog. No error I could google
for.

I'm sick of it - today I said enough. I decided to do something with it.
I consider myself experienced Linux Sys Admin - tell me what you need to fix 
this and I will do my best to help.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/41

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On 2017-07-26T20:30:01+00:00 Unsigned-v wrote:

Some background:

Ubuntu 17.04
gnome-shell 3.24.2-0ubuntu0.1
nvidia-384  384.59-0ubuntu0~gpu17.04.1 (from 
http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu )
I have GTX 1060 card.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/42

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On 2017-11-23T07:41:46+00:00 PJSingh5000 wrote:

When this happens, my desktop no longer accepts keyboard input as well.

I happens whenever I interact with the touch screen using my fingers.

If I do not use the touchscreen, and I stick to the touchpad, keyboard,
and mouse, I do not have this issue.

When this happens, I can still interact with the topbar and with the
Ubuntu Dock. The topbar and the Ubuntu Dock ccept all of my user inputs
using all inout devices (mouse, touchpad, touchscreen, keyboard).  But
the desktop and all windows on the desktop stop accepting input (as if
they are not getting the mouse focus).


$ gnome-shell --version
GNOME Shell 3.26.1

$ uname -r
4.14.1-041401-generic

$ lsb_release -a
Distributor ID: Ubuntu
Description:    Ubuntu 17.10
Release:        17.10
Codename:       artful

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/49

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On 2018-07-21T13:25:18+00:00 Wise Melon wrote:

No longer experience this on Arch with GNOME 3.28, however it appears as
though users on downstream Ubuntu still do.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/65

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On 2018-09-23T10:18:40+00:00 Gnome-20-faulks wrote:

The bug still exists for me, both on Ubuntu 18.04 and on Fedora 28 (I
installed Fedora after thinking it was an Ubuntu bug before of realizing
it was likely due to GNOME). Using GNOME 3.28.3 on Fedora, the behavior
is exactly the same as in Ubuntu and the same workarounds from the
Ubuntu bug tracker
(https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666, e.g.
restarting the gnome-shell etc.) can temporarily make the computer
usable again, but it's not very reliable.

Also, there's no clear pattern of the bug occurring discernible. For me,
it appeared with and without proprietary drivers and interestingly I've
also seen it happen on an Ubuntu live distribution booted off of an USB
device (also running GNOME). Maybe some undiagnosed hardware
incompatibility?

I'm most likely gonna try for a few weeks without GNOME to see if there
might be something else causing it. Considering how rare and the bug
seems to be and that it has persisted over the years, guess you have to
switch away from GNOME if you are one of the unfortunate rare cases.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/85

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On 2018-09-23T22:37:35+00:00 PJSingh5000 wrote:

I experienced this bug just yesterday on 18.04...

It happened immediately after I inadvertently touched the edge of my
touch-screen while adjusting the angle of my laptop screen. (See my
similar statement in Comment #9).

Usually, I carefully avoid using my touch screen, because that triggers
this problem.

(Note I use Dash-to-Dock extension, in case that has anything to do with
this bug? Is anyone else using Dash-to-Dock or Dash-to-Panel?)

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/86

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On 2018-10-03T07:12:41+00:00 Ouvrardxa wrote:

I face the same issue with ArchLinux latest upgrade at this date.
I use my touchscreen, but in some cases it freezes suddenly.
This behavior appeared only with this latest upgrade. Gnome is 3.30.1.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/87

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On 2018-12-11T15:43:16+00:00 Ville Ranki wrote:

I think i found a way to reproduce this behavior:

Cause application to display "Application is not responding" dialog. For 
example rhythmbox causes this if you try to tag files two times, when the first 
tagging has not finished. 
Another way is to run a X-forwarded application on a congested network 
connection.

When the dialog is open, you can switch between applications but mouse
clicks inside windows are ignored.

Tested on Ubuntu 18.04 / Gnome 3.28

Reply at:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1181666/comments/89


** Changed in: gnome-shell
       Status: Unknown => Confirmed

** Changed in: gnome-shell
   Importance: Unknown => Critical

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  gnome-shell randomly blocks mouse clicks from working in app windows

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