Public bug reported: The upgrade process from Queens to Rocky fails due to a failure to override a policy file: https://paste.ubuntu.com/p/tH4qrvP7mS/
The issue causes an upgrade action to exit prematurely which leaves the dashboard in a broken state as the keystone v3 policy json file is not rendered. KEYSTONEV3_POLICY = ('/usr/share/openstack-dashboard/openstack_dashboard/conf/' 'keystonev3_policy.json') This is reproducible without charms by simply doing the following: lxc launch ubuntu:bionic neutrontest Creating neutrontest Starting neutrontest lxc exec neutrontest bash root@neutrontest:~# apt update root@neutrontest:~# apt install python-neutron-fwaas-dashboard # ... https://paste.ubuntu.com/p/RMKbNH5DbB/ root@neutrontest:~# add-apt-repository cloud-archive:rocky root@neutrontest:~# python3-neutron-fwaas-dashboard https://paste.ubuntu.com/p/4Fq9MvpP9p/ Unpacking python3-neutron-fwaas-dashboard (1.5.0-0ubuntu3~cloud0) ... dpkg: error processing archive /tmp/apt-dpkg-install-R0ZsZb/111-python3-neutron-fwaas-dashboard_1.5.0-0ubuntu3~cloud0_all.deb (--unpack): trying to overwrite '/etc/openstack-dashboard/neutron-fwaas-policy.json', which is also in package python-neutron-fwaas-dashboard 1.3.0-0ubuntu1.1 The same issue in an output of execution of a charm action (19.04): 2019-05-08 14:38:12 DEBUG openstack-upgrade /tmp/apt-dpkg-install-3M5oD6/099-python3-neutron-fwaas-dashboard_1.5.0-0ubuntu3~cloud0_all.deb 2019-05-08 14:38:14 DEBUG openstack-upgrade E: Sub-process /usr/bin/dpkg returned an error code (1) 2019-05-08 14:38:14 INFO juju-log Couldn't acquire DPKG lock. Will retry in 10 seconds 2019-05-08 14:38:24 DEBUG openstack-upgrade Reading package lists... 2019-05-08 14:38:24 DEBUG openstack-upgrade Building dependency tree... 2019-05-08 14:38:24 DEBUG openstack-upgrade Reading state information... 2019-05-08 14:38:24 DEBUG openstack-upgrade libapache2-mod-wsgi-py3 is already the newest version (4.5.17-1). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-pymysql is already the newest version (0.8.0-1). 2019-05-08 14:38:24 DEBUG openstack-upgrade haproxy is already the newest version (1.8.8-1ubuntu0.4). 2019-05-08 14:38:24 DEBUG openstack-upgrade memcached is already the newest version (1.5.6-0ubuntu1.1). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-memcache is already the newest version (1.57-2ubuntu0.18.04.1). 2019-05-08 14:38:24 DEBUG openstack-upgrade openstack-dashboard is already the newest version (3:14.0.2-0ubuntu2~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade openstack-dashboard-ubuntu-theme is already the newest version (3:14.0.2-0ubuntu2~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-designate-dashboard is already the newest version (7.0.0-0ubuntu1~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-django-horizon is already the newest version (3:14.0.2-0ubuntu2~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-heat-dashboard is already the newest version (1.4.0-0ubuntu1~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-keystoneclient is already the newest version (1:3.17.0-0ubuntu1~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-neutron-lbaas-dashboard is already the newest version (5.0.0-0ubuntu1~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-novaclient is already the newest version (2:11.0.0-0ubuntu1~cloud0). 2019-05-08 14:38:24 DEBUG openstack-upgrade The following packages were automatically installed and are no longer required: 2019-05-08 14:38:24 DEBUG openstack-upgrade python-pika-pool python-positional python-retrying 2019-05-08 14:38:24 DEBUG openstack-upgrade Use 'apt autoremove' to remove them. 2019-05-08 14:38:24 DEBUG openstack-upgrade The following NEW packages will be installed: 2019-05-08 14:38:24 DEBUG openstack-upgrade python3-neutron-fwaas-dashboard 2019-05-08 14:38:25 DEBUG openstack-upgrade 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. 2019-05-08 14:38:25 DEBUG openstack-upgrade 109 not fully installed or removed. 2019-05-08 14:38:25 DEBUG openstack-upgrade Need to get 0 B/55.6 kB of archives. 2019-05-08 14:38:25 DEBUG openstack-upgrade After this operation, 630 kB of additional disk space will be used. (Reading database ... 81446 files and directories currently installed.) 2019-05-08 14:38:25 DEBUG openstack-upgrade Preparing to unpack .../python3-neutron-fwaas-dashboard_1.5.0-0ubuntu3~cloud0_all.deb ... 2019-05-08 14:38:25 DEBUG openstack-upgrade Unpacking python3-neutron-fwaas-dashboard (1.5.0-0ubuntu3~cloud0) ... 2019-05-08 14:38:25 DEBUG openstack-upgrade dpkg: error processing archive /var/cache/apt/archives/python3-neutron-fwaas-dashboard_1.5.0-0ubuntu3~cloud0_all.deb (--unpack): 2019-05-08 14:38:25 DEBUG openstack-upgrade trying to overwrite '/etc/openstack-dashboard/neutron-fwaas-policy.json', which is also in package python-neutron-fwaas-dashboard 1.3.0-0ubuntu1.1 2019-05-08 14:38:25 DEBUG openstack-upgrade Errors were encountered while processing: 2019-05-08 14:38:25 DEBUG openstack-upgrade /var/cache/apt/archives/python3-neutron-fwaas-dashboard_1.5.0-0ubuntu3~cloud0_all.deb 2019-05-08 14:38:27 DEBUG openstack-upgrade E: Sub-process /usr/bin/dpkg returned an error code (1) 2019-05-08 14:38:27 INFO juju-log Couldn't acquire DPKG lock. Will retry in 10 seconds ** Affects: charm-openstack-dashboard Importance: Undecided Status: New ** Affects: neutron-fwaas-dashboard (Ubuntu) Importance: Undecided Status: New ** Tags: cpe-onsite ** Also affects: neutron-fwaas-dashboard (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828293 Title: [Queens -> Rocky Upgrade] python3-neutron-fwaas-dashboard installation: trying to overwrite '/etc/openstack-dashboard/neutron- fwaas-policy.json', which is also in package python-neutron-fwaas- dashboard To manage notifications about this bug go to: https://bugs.launchpad.net/charm-openstack-dashboard/+bug/1828293/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs