looks like bug #1734095 then (though the other one describe the auth failing but no locking)
** Package changed: software-properties (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1825590 Title: "software & updates" freezes after selecting "canonical partners¨ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1825590/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs