Launchpad has imported 18 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1475900.
If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2018-07-16T01:28:08+00:00 Gfmozillabug wrote: Created attachment 8992229 TB Email Folders User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko/20100101 Firefox/61.0 Build ID: 20180704192850 Steps to reproduce: TB 52.9.1 on Ubuntu 18.04. To reproduce: Have an POP account set up Make sure to have the "Leave messages on server" checked (selected) Right click on a message Select "Delete Message" Actual results: Actual results: The message gets marked as read (not bold anymore) It is still showing in the email window (doesn't get deleted/moved) Quit Thunderbird (close the program) Start Thunderbird Previously selected email is gone It is not in either Trash folder Expected results: Expected results: Message should be moved to the trash folder immediately upon clicking "Delete Message" Attached: screen print of my email folders Also, if you have a filter applied (eg. type ubuntu-news in the search bar), the right click on one message, selected "Delete message," it marks it as read (not bold anymore), then it stays there even after restart of Thunderbird. And the filter is still applied. Expected results: the deleted message should be in the trash folder. And when TB starts up, there should be no filter applied. Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/9 ------------------------------------------------------------------------ On 2018-08-15T10:16:41+00:00 Vseerror wrote: so this doesn't happen if "Leave messages on server" is unchecked ? Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/11 ------------------------------------------------------------------------ On 2018-08-15T12:18:10+00:00 Gfmozillabug wrote: Hi Wayne, Thanks for following up. I believe that is the case, yes. I now have various versions of TB set up in containers and will test this with the beta version. And I will test this with a dummy account, with the "leave messages" box checked and unchecked to make sure. Thanks again I will provide update as soon as I test this. G Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/12 ------------------------------------------------------------------------ On 2018-08-15T12:21:24+00:00 Gfmozillabug wrote: Problem originally reported in Ubuntu Lauchpad bug: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524 Thanks G Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/13 ------------------------------------------------------------------------ On 2018-08-16T22:55:36+00:00 Gfmozillabug wrote: Hi Wayne, As far as I can tell, the "leave messages on server" option is specific to a POP account setup. I have tried to set up my testing Gmail account on Thunderbird60 as a POP account but gmail won't let me. I have the gmail account set up as an IMAP account, no problem. It let me set up a second account with the POP settings but gmail would not accept the password. I don't know how to find another email address that I can set up with POP. I don't want to try this on my real account because I don't want to uncheck the "leave messages on server" box with my thousands of messages. I truly want to keep them on the server. I am stuck regarding testing this ticket further. I tried to set up a testing Yahoo account but they insist on having a mobile number. What else can I do for you on this? Sorry. G Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/16 ------------------------------------------------------------------------ On 2018-08-18T20:24:10+00:00 Gfmozillabug wrote: Hello Wayne. Just an update on testing done on this ticket. Reporter says he is on IMAP not POP and, under server settings, has deleted emails set to move to Gmail trash. I have tested this with a Gmail account using IMAP and above settings on TB v60 and TB v57.0b2. In these two versions, the deleted emails go correctly to the trash bin in Gmail. Awaiting further info from bug reporter. Thanks G Gmail Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/23 ------------------------------------------------------------------------ On 2018-08-19T21:30:21+00:00 Gfmozillabug wrote: Hi Wayne, New details: Reporter has TB version 52.9.1 installed on several PCs under both Ubuntu 16.04 and 18.04. Same problem on all computers. Server settings, “When I delete emails,” “Move to folder” setting options on his computer are different from my test versions. His selection says “Deleted on Gmail” In version 52.9.1, mine says: “Choose folder” and the submenu says “[Gmail]” and then “Trash” In version 60, mine says: “Trash on gfIMAP”... “[Gmail]” ... “Trash” See attached original screen print from reporter, and my own screenprint from TB60. I have asked reporter to provide new screen print with server settings dropdowns shown. Thanks for looking at this, Wayne. :) G Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/26 ------------------------------------------------------------------------ On 2018-08-19T21:32:37+00:00 Gfmozillabug wrote: Created attachment 9002319 TB52.9.1 Gmail Server Settings from Reporter's Computer original screen print from reporter; Server settings, “When I delete emails,” “Move to folder” setting options Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/27 ------------------------------------------------------------------------ On 2018-08-19T21:35:30+00:00 Gfmozillabug wrote: Created attachment 9002320 TB60_Gmail Server Settings from Bug Triager Computer >From the bug triager computer (GF), on Thunderbird v60. Server settings, “When I delete emails,” “Move to folder” setting options Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/28 ------------------------------------------------------------------------ On 2018-08-22T11:55:38+00:00 Gfmozillabug wrote: Hello Wayne, More details. Reporter has submitted two screen shots showing all his Gmail folders. Note: none of them are named "Trash" There is one called "Deleted" Reporter's local language settings are Great Britain. I thought this might be because of the local language settings, but maybe not. Could the problem be due to the different name for the trash folder? I will post the two screen shots just now. Thanks for your help on this, Wayne. :) G Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/35 ------------------------------------------------------------------------ On 2018-08-22T11:57:38+00:00 Gfmozillabug wrote: Created attachment 9003105 TB52.9.1 Gmail Folders from Reporter Computer_1st half of list Gmail Folders from Reporter Computer_1st half of list Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/36 ------------------------------------------------------------------------ On 2018-08-22T11:58:24+00:00 Gfmozillabug wrote: Created attachment 9003106 TB52.9.1 Gmail Folders from Reporter Computer_2nd half of list Gmail Folders from Reporter Computer_2nd half of list Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/37 ------------------------------------------------------------------------ On 2018-09-30T19:34:54+00:00 Wls220spring wrote: Created attachment 9013170 gmailfolders.png I see no problem deleting messages to Trash with my Gmail IMAP account, or any of my 2 POP3 accounts using TB 52.9.1 from Ubuntu on Ubuntu 18.04. His screenshot doesn't show what folders appear under the Google Mail folder tree when expanded. That is where my Trash folder is located. I also have no problem with TB 60.0. Could you get the reporter to try Thunderbird's version 60.0 from https://www.thunderbird.net/en-US/thunderbird/all/ Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/39 ------------------------------------------------------------------------ On 2018-09-30T19:59:35+00:00 Gfmozillabug wrote: OK, thanks Walt, I will ask the user for a screen print of the folders under the google mail folder tree. Thanks for looking into this and other tickets, this afternoon. :) G Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/40 ------------------------------------------------------------------------ On 2018-10-04T14:25:06+00:00 Gfmozillabug wrote: Hi Walt, I have the two screen shots from the user. The list of folders is so long, it had to be two screen shots. Thanks G Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/44 ------------------------------------------------------------------------ On 2018-10-04T14:26:21+00:00 Gfmozillabug wrote: Created attachment 9014418 Bug1215524_gmailServerSettings1.png Showing part 1 of 2, list of folders from user's Gmail account Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/45 ------------------------------------------------------------------------ On 2018-10-04T14:27:15+00:00 Gfmozillabug wrote: Created attachment 9014419 Bug1215524_gmailServerSettings 2.png Showing part 2 of 2, list of folders from user's Gmail account Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/46 ------------------------------------------------------------------------ On 2019-04-02T10:31:05+00:00 Vseerror wrote: Does this issue still reproduce when using a current version? Reply at: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/comments/47 ** Changed in: thunderbird Status: Unknown => New ** Changed in: thunderbird Importance: Unknown => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215524 Title: Thunderbird deletes messages rather than move them to Deleted To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/1215524/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
