apport information ** Tags added: apport-collected bionic
** Description changed: I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well. No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1784485 # cat /proc/asound/card0/codec* | grep Codec Codec: Realtek ALC274 Codec: Intel Kabylake HDMI # cat /proc/asound/card0/pcm0c/info card: 0 device: 0 subdevice: 0 stream: CAPTURE id: ALC274 Analog name: ALC274 Analog subname: subdevice #0 class: 0 subclass: 0 subdevices_count: 1 subdevices_avail: 0 aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 d# hwinfo --sound 21: PCI 1f.3: 0403 Audio device [Created at pci.378] Unique ID: nS1_.WnojYJLVCm0 SysFS ID: /devices/pci0000:00/0000:00:1f.3 SysFS BusID: 0000:00:1f.3 Hardware Class: sound Model: "Intel Audio device" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0xa348 SubVendor: pci 0x1043 "ASUSTeK Computer Inc." SubDevice: pci 0x31d0 Revision: 0x10 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable) Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable) IRQ: 145 (663 events) Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Config Status: cfg=new, avail=yes, need=no, active=unknown + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.6 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: gdm 1903 F.... pulseaudio + derek 2464 F.... pulseaudio + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2019-03-23 (5 days ago) + InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) + MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash + ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.18.0-16-generic N/A + linux-backports-modules-4.18.0-16-generic N/A + linux-firmware 1.173.3 + Tags: bionic + Uname: Linux 4.18.0-16-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 09/26/2018 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: Z272SD.300 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: Z272SD + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 13 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0: + dmi.product.family: Zen AIO + dmi.product.name: Zen AIO 27 Z272SD_Z272SD + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1821936/+attachment/5250285/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821936 Title: ALC274 unsupported To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1821936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
