For a 4-pole combo jack to work you need: 1. To be sure the laptop's socket supports 4 poles (is there a headset icon next to it?); and
2. To be sure your headset uses the same standard as the laptop. Unfortunately there are at least two different and incompatible standards for 4-poles ("TRRS"): https://www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/ I can't find any detailed specs or photos of that laptop. If you are sure there's a headset icon next to the port then my next suggestion would be to try a different type of headset (a PC headset instead of Apple, or vice versa). ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821269 Title: [Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch (4-pole combo jack mic doesn't detect) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1821269/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs