apport information ** Tags added: apport-collected bionic
** Description changed: I have an HP laptop in a docking station. It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen. Example 1: The PC is docked, lid closed. I turn it on, login and the two external monitors go black. Restart PC but holding power button. (Undocking / Opening the lid does nothing) Example 2: The PC is docked, lid open. I turn it on and login. When the desktop is loaded, I close the lid. The two external monitors go black. PC goes black, does not respond. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: anders 3106 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2019-01-03 (27 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + MachineType: HP HP ZBook 14u G5 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-44-generic N/A + linux-backports-modules-4.15.0-44-generic N/A + linux-firmware 1.173.3 + Tags: bionic + Uname: Linux 4.15.0-44-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/12/2018 + dmi.bios.vendor: HP + dmi.bios.version: Q78 Ver. 01.04.00 + dmi.board.name: 83B2 + dmi.board.vendor: HP + dmi.board.version: KBC Version 04.53.00 + dmi.chassis.asset.tag: 5CG8503WD4 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr: + dmi.product.family: 103C_5336AN HP EliteBook + dmi.product.name: HP ZBook 14u G5 + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1813910/+attachment/5234170/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1813910 Title: Multi-monitor setup crashes laptop To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
