I was having the same problem, but brettalton's explanation helped understand 
it.
I hadn't realized the system monitor only showed "My Processes" by default.
I think most semi-technical people like me would have this problem.

Maybe the "view process" options should be moved outside of the main
menu?

There's room for a drop-down box on the left side in the same row as the
"End Process" button.

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System monitor: Resources displays 99% to 100% cpu
https://bugs.launchpad.net/bugs/104013
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