I no longer have access to that machine or that printer. I am also currently unable to test that option with another version of Ubuntu or another printer. Thank you for your attention, but this bug no longer affects me.
On Tuesday, 4 September 2018, gf <1084...@bugs.launchpad.net> wrote: > Hello Threepin, > Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu has been updated since then. > > Could you confirm that this is no longer a problem and that we can close the bug report? > If it is still a problem, are you still interested in finding a solution to this bug? > If you are, could you let us know, and in the current version, run the following (only once): > apport-collect BUGNUMBER > and upload the updated logs and and any other logs that are relevant for this particular issue. > > Thank you again for helping make Ubuntu better. > G > [Ubuntu Bug Squad volunteer triager] > > ** Changed in: hplip (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1084838 > > Title: > /usr/lib/cups/filter/hpcups failed with OutputMode=NormalGray > > Status in hplip package in Ubuntu: > Incomplete > > Bug description: > The printer is an Hewlett Packard DeskJet 832C. The ppd is > "/etc/cups/ppd/DESKJET-830C.ppd." It is connected via USB to the > computer running Ubuntu 12.04.1 LTS Precise Pangola AMD64. > > When attempting to print files (I tried .pdf's and .doc's) with the > option "OutputMode=NormalGray," "lpstat -l" returns the status > "/usr/lib/cups/filter/hpcups failed." This problem only occurs with > the option above; with "OutputMode=DraftGray," "OutputMode=DraftRGB," > and "OutputMode=NormalRGB" the printer works fine. > > The command "dpkg -S /usr/lib/cups/filter/hpcups" reports that this > file is part of the printer-driver-hpcups package. The package > version is 3.12.2-1ubuntu3.1. I think it was updated recently along > with hplip and printer-driver-postscript-hp, both to version > 3.12.2-1ubuntu3.1, and libcups2:i386 to version 1.5.3-0ubuntu4. > Unfortunately, I do not know when they were updated, from which > versions they were updated, or when the last time the printer worked > properly, although it did at one point. > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: printer-driver-hpcups 3.12.2-1ubuntu3.1 > ProcVersionSignature: Ubuntu 3.2.0-33.52-generic 3.2.31 > Uname: Linux 3.2.0-33-generic x86_64 > ApportVersion: 2.0.1-0ubuntu15 > Architecture: amd64 > Date: Thu Nov 29 18:01:19 2012 > InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) > Lpstat: device for DESKJET-830C: hp:/usb/DeskJet_830C?serial=MY99S1216QIN > MachineType: TOSHIBA Satellite L670 > MarkForUpload: True > Papersize: letter > PpdFiles: DESKJET-830C: HP Deskjet 832c, hpcups 3.12.2 > ProcEnviron: > TERM=xterm > PATH=(custom, no user) > LANG=en_US.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-33-generic root=UUID=5f7f7d9d-ae32-4fbb-a82e-da80e4914774 ro quiet splash vt.handoff=7 > SourcePackage: hplip > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 01/20/11 > dmi.bios.vendor: TOSHIBA > dmi.bios.version: 2.10 > dmi.board.asset.tag: Base Board Asset Tag > dmi.board.name: NALAA > dmi.board.vendor: TOSHIBA > dmi.board.version: 1.00 > dmi.chassis.asset.tag: * > dmi.chassis.type: 9 > dmi.chassis.vendor: TOSHIBA > dmi.chassis.version: N/A > dmi.modalias: dmi:bvnTOSHIBA:bvr2.10:bd01/20/11:svnTOSHIBA:pnSatelliteL670:pvrPSK3AU-0KS02S:rvnTOSHIBA:rnNALAA:rvr1.00:cvnTOSHIBA:ct9:cvrN/A: > dmi.product.name: Satellite L670 > dmi.product.version: PSK3AU-0KS02S > dmi.sys.vendor: TOSHIBA > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1084838/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1084838 Title: /usr/lib/cups/filter/hpcups failed with OutputMode=NormalGray To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1084838/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
