Hi, Paul, thank you for looking at the bug. It only appears after you have gone all the way through the process of picking a train, wagon, seats, registering and so on, when it is time to give your credit card number. I was always logged into the site when I got this far, as much as I can remember. I thought it was bizarre that they would have a website problem right when they were about to get your money, and it wasn't bizarre because the website has no problem, which I found out when I used Windows. Something bizarre was in the Ubuntu Firefox thing that prevented the payment section from responding to my clicks.
Best wishes on a very delicate bug. On Thu, Sep 6, 2018 at 6:50 PM Paul White <1759...@bugs.launchpad.net> wrote: > Stan, I've tested the link that you quoted and see exactly the same in > Firefox 62, Chrome 69 and Chromium 68. The menu seems to be fully > functional. I'll attach a screenshot. Is that what you see? Or do you > need to be logged in to the site in order to see the problem? > > ** Attachment added: "Screenshot using Firefox 62" > > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1759391/+attachment/5185814/+files/Screenshot%20from%202018-09-06%2023-30-24.png > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1759391 > > Title: > Another delicate failure with Ubuntu when trying to buy something > > Status in firefox package in Ubuntu: > New > > Bug description: > Ubuntu firefox returns an almost blank screen when trying to pay. The > exact website is > > https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals > > This website works perfectly with Windows 7. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 > ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 > Uname: Linux 4.4.0-116-generic x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.15 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC2: s 1740 F.... pulseaudio > /dev/snd/controlC0: s 1740 F.... pulseaudio > /dev/snd/controlC1: s 1740 F.... pulseaudio > BuildID: 20180316021607 > Channel: Unavailable > CurrentDesktop: Unity > Date: Tue Mar 27 17:07:13 2018 > DefaultProfileExtensions: extensions.sqlite corrupt or missing > DefaultProfileIncompatibleExtensions: Unavailable (corrupt or > non-existant compatibility.ini or extensions.sqlite) > DefaultProfileLocales: extensions.sqlite corrupt or missing > DefaultProfilePlugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > DefaultProfilePrefSources: prefs.js > DefaultProfileThemes: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: > # interfaces(5) file used by ifup(8) and ifdown(8) > auto lo > iface lo inet loopback > InstallationDate: Installed on 2016-08-09 (595 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > IpRoute: > default via 192.168.1.254 dev wlp2s0 proto static metric 600 > 169.254.0.0/16 dev wlp2s0 scope link metric 1000 > 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 > metric 600 > Profile0Extensions: extensions.sqlite corrupt or missing > Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile0Locales: extensions.sqlite corrupt or missing > Profile0Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile0PrefSources: prefs.js > Profile0Themes: extensions.sqlite corrupt or missing > Profile1Extensions: extensions.sqlite corrupt or missing > Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile1Locales: extensions.sqlite corrupt or missing > Profile1Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile1PrefSources: prefs.js > Profile1Themes: extensions.sqlite corrupt or missing > Profile2Extensions: extensions.sqlite corrupt or missing > Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile2Locales: extensions.sqlite corrupt or missing > Profile2Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile2PrefSources: prefs.js > Profile2Themes: extensions.sqlite corrupt or missing > Profile3Extensions: extensions.sqlite corrupt or missing > Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile3Locales: extensions.sqlite corrupt or missing > Profile3Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile3PrefSources: prefs.js > Profile3Themes: extensions.sqlite corrupt or missing > Profile4Extensions: extensions.sqlite corrupt or missing > Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile4Locales: extensions.sqlite corrupt or missing > Profile4Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile4PrefSources: prefs.js > Profile4Themes: extensions.sqlite corrupt or missing > Profile6Extensions: extensions.sqlite corrupt or missing > Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile6Locales: extensions.sqlite corrupt or missing > Profile6Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile6PrefSources: prefs.js > Profile6Themes: extensions.sqlite corrupt or missing > Profile7Extensions: extensions.sqlite corrupt or missing > Profile7IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile7Locales: extensions.sqlite corrupt or missing > Profile7Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile7PrefSources: prefs.js > Profile7Themes: extensions.sqlite corrupt or missing > RelatedPackageVersions: adobe-flashplugin 1:20170411.1-0ubuntu0.16.04.1 > RunningIncompatibleAddons: False > SourcePackage: firefox > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/02/2014 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 2101 > dmi.board.asset.tag: To Be Filled By O.E.M. > dmi.board.name: M5A78L-M/USB3 > dmi.board.vendor: ASUSTeK Computer INC. > dmi.board.version: Rev X.0x > dmi.chassis.asset.tag: Asset-1234567890 > dmi.chassis.type: 3 > dmi.chassis.vendor: Chassis Manufacture > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvr2101:bd12/02/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: > dmi.product.name: System Product Name > dmi.product.version: System Version > dmi.sys.vendor: System manufacturer > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1759391/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1759391 Title: Another delicate failure with Ubuntu when trying to buy something To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1759391/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
