Public bug reported: I tried running a snapped gnome app, but it required to be connected, but still it didn't work.
Following, what happened in detail: ----------------------------------------------------------------------- $ snap run evince You need to connect this snap to the gnome platform snap. You can do this with those commands: $ snap install gnome-3-26-1604 $ snap connect evince:gnome-3-26-1604 gnome-3-26-1604 (the '3-26-1604' number defines the platform version and might change) $ snap install gnome-3-26-1604 snap "gnome-3-26-1604" is already installed, see 'snap help refresh' $ snap connect evince:gnome-3-26-1604 gnome-3-26-1604 $ snap install gnome-3-26-1604 snap "gnome-3-26-1604" is already installed, see 'snap help refresh' $ snap run evince You need to connect this snap to the gnome platform snap. You can do this with those commands: snap install gnome-3-26-1604 snap connect evince:gnome-3-26-1604 gnome-3-26-1604 (the '3-26-1604' number defines the platform version and might change) ---------------------------------------------------------------------- As you can see either the message is wrong or the platform was not connected. This all happened after I removed and then reinstalled the gnome- platform snap. After reinstalling it, it displayed that it connected to all the apps which depended on it. Workaround: removed and reinstalled evince snap, now it works. Additional comment 1: I had removed the gnome platform as it was 3.26 but gnome apps are 3.28, so I assumed it was an old version. It turned out gnome-3-26-1604 likely contains code for gnome 3.28 apps, which is quite counterintuitive. Additional comment 2: I discovered that when I tried to open PDF documents nothing was happening, so I remembered evince was a snap app. I think some gui message to inform the user of such errors is needed. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: snapd 2.34.2+18.04 ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 Uname: Linux 4.15.0-33-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: communitheme:ubuntu:GNOME Date: Fri Aug 31 17:02:41 2018 InstallationDate: Installed on 2017-08-21 (374 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170820) SourcePackage: snapd UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: snapd (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1790156 Title: Platform connection not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/1790156/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs