Could you please supply the following information:

Which architecture you are running?

and

your upgrade history ( ie. dapper -> edgy -> feisty -> gutsy / gutsy
clean install etc )

Thanks.

** Changed in: sympa (Ubuntu Gutsy)
       Status: Confirmed => Incomplete

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init script does not create requirred /var/run/sympa directory
https://bugs.launchpad.net/bugs/49508
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