apport information
** Tags added: apport-collected beta-channel third-party-packages
** Description changed:
STR: Start Firefox (56 or 57), go to Facebook. Start Farmville 2.
Farmville 2 hangs while loading. Never plays.
The Adobe Flash Player is properly installed. Has also been re-
installed. Ditto for FireFox.
Does not matter if using Ubuntu 16.04 or 17.10.
Farmville 2 via Facebook in Firefox hangs. Also will not work if run
from the Zynga URL (the makers of Farmville 2. Other Facebook games work
well. Try "Pearl's Perils."
Happy to help with testing if you like. This has been tested on both
desktops and laptops.
Thanks,
Ken Wagner
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.23
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Tue Dec 26 15:59:05 2017
InstallationDate: Installed on 2017-03-06 (295 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ AddonCompatCheckDisabled: False
+ ApportVersion: 2.20.1-0ubuntu2.18
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: ken 2466 F.... pulseaudio
+ /dev/snd/pcmC0D0p: ken 2466 F...m pulseaudio
+ /dev/snd/controlC0: ken 2466 F.... pulseaudio
+ /dev/snd/controlC2: ken 2466 F.... pulseaudio
+ BuildID: 20180614184508
+ Channel: beta
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ Extensions: extensions.sqlite corrupt or missing
+ ForcedLayersAccel: False
+ IfupdownConfig:
+ # interfaces(5) file used by ifup(8) and ifdown(8)
+ auto lo
+ iface lo inet loopback
+ IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
+ InstallationDate: Installed on 2018-03-28 (94 days ago)
+ InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
+ IpRoute:
+ default via 192.168.0.1 dev enp2s0 proto static metric 100
+ default via 192.168.1.1 dev wlx7cdd908b43ea proto static metric 600
+ 169.254.0.0/16 dev wlx7cdd908b43ea scope link metric 1000
+ 192.168.0.0/24 dev enp2s0 proto kernel scope link src 192.168.0.10
metric 100
+ 192.168.1.0/24 dev wlx7cdd908b43ea proto kernel scope link src
192.168.1.2 metric 600
+ Locales: extensions.sqlite corrupt or missing
+ MostRecentCrashID: bp-61ed5f93-fc76-48cc-8c5e-05d080180530
+ Package: firefox 61.0~b14+build1-0ubuntu0.16.04.1 [origin:
LP-PPA-mozillateam-firefox-next]
+ PackageArchitecture: amd64
+ Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
+ PrefSources:
+ /usr/lib/firefox/defaults/pref/vendor-gre.js
+ /usr/lib/firefox/defaults/pref/channel-prefs.js
+ prefs.js
+ ProcVersionSignature: Ubuntu 4.13.0-45.50~16.04.1-generic 4.13.16
+ Profiles: Profile0 (Default) - LastVersion=61.0/20180614184508 (In use)
+ RunningIncompatibleAddons: False
+ SubmittedCrashIDs:
+ bp-61ed5f93-fc76-48cc-8c5e-05d080180530
+ bp-481cf9ec-efcd-4900-93aa-4e8940180512
+ bp-ad49167e-7776-4ff5-8acc-5adb50180421
+ bp-08f026d0-e273-45fb-b355-c70ae0180402
+ Tags: xenial third-party-packages beta-channel
+ Themes: extensions.sqlite corrupt or missing
+ Uname: Linux 4.13.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/09/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 2501
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: M5A97 LE R2.0
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/09/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97LER2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: To be filled by O.E.M.
+ dmi.product.version: To be filled by O.E.M.
+ dmi.sys.vendor: To be filled by O.E.M.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1740180/+attachment/5158207/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1740180
Title:
Firefox stops loading Farmvile 2 and hangs.
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