I had this problem on the Zephyrus M GS501M, it suddenly disappeared.
I'm not sure what fixed it but i suspect:
- Try going to the bios, disable and enable the trackpad again, save and
retry. (do it even if it's already enable, it seems to fix a windows 10
bug with proprietary bios settings when using Rog Gaming Center).
- If it doesn't work, try installing the bios update via windows 10 if
you have it in dual boot. For some reason this bios was only available
on windows update and I could not download it from Asus website.
After doing this my trackpad start being detected and worked without any
additionnal settings.
I have "acpi_osi=" in my kernel parameters otherwise I have hardware detection
problems.
I use libinput 1.11.0-1 on arch linux, I haven't tested ubuntu yet.
BIOS Information
Vendor: American Megatrends Inc.
Version: GM501GS.303
Release Date: 04/23/2018
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https://bugs.launchpad.net/bugs/1770862
Title:
ASUS GU501GM touchpad not detected
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