The error message is : Error BrokenCount>0 & tells me that this usually means that my "installed packages have unmet dependencies". ********************************************
Pirated ? Unmet dependencies ? what's the relationship ? But you really should not have that version installed; the valid ones are 45 (main) or 59 (security) https://launchpad.net/ubuntu/+source/firefox So open a terminal, and run: - sudo apt-get clean - sudo apt-get autoclean - sudo apt-get autoremove If you have installed some ppa's packages, then use ppa-purge to set back the genuine version. - sudo apt-get update - sudo apt-get upgrade - sudo apt-get install --reinstall ubuntu-desktop - sudo apt-get install -f - sudo dpkg --configure -a If firefox 59 has not been proposed for upgrade, then your system needs more serious tech support. You should glance at dsmeg log errors to get an idea of the problems. Note that xenial (LTS) can be upgraded to the next LTS (bionic) too. Simply read & follow the steps : https://linuxconfig.org/how-to-upgrade- to-ubuntu-18-04-lts-bionic-beaver ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1769357 Title: I've been pirated - so am trying to change passwords - & apparently this doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1769357/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
