apport information ** Tags added: apport-collected
** Description changed: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.20.8-0ubuntu10 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: tom 1387 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-03-02 (10 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) + MachineType: Dell Inc. XPS 15 9560 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-10-generic N/A + linux-backports-modules-4.15.0-10-generic N/A + linux-firmware 1.172 + Tags: bionic + Uname: Linux 4.15.0-10-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 01/25/2018 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.7.1 + dmi.board.name: 0JHP5H + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 15 9560 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1754425/+attachment/5077749/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
