The error log from comment #4:

Jan 29 22:45:38 mia kernel: xhci_hcd 0000:39:00.0: xHCI host controller not 
responding, assume dead
Jan 29 22:45:38 mia kernel: xhci_hcd 0000:39:00.0: Host halt failed, -19
Jan 29 22:45:38 mia kernel: xhci_hcd 0000:39:00.0: Host not accessible, reset 
failed.

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https://bugs.launchpad.net/bugs/1745747

Title:
  No USB support for Dell XPS 13 9370 running Bionic 18.04

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