apport information ** Tags added: apport-collected
** Description changed: I am using hp AY008tx laptop , and many other laptop users (HP) are also facing the same issue . The problem don't occur when i install windows 10 . Now only ubuntu is installed. i am using latest bios insyde20 rev 5. checked my battery . it don't happen when i remove battery and plug it again after shutdown. no dual boot Description: Ubuntu 16.04.3 LTS Release: 16.04 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.13.0-31-generic 4.13.0-31.34~16.04.1 ProcVersionSignature: Ubuntu 4.13.0-31.34~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-31-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 26 22:50:53 2018 InstallationDate: Installed on 2018-01-25 (1 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.20.1-0ubuntu2.15 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: gopal 2391 F.... pulseaudio + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=0bf03973-049c-480e-9e14-7596bf68d994 + InstallationDate: Installed on 2018-01-25 (1 days ago) + InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 04f2:b56c Chicony Electronics Co., Ltd + Bus 001 Device 002: ID 0a5c:216d Broadcom Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: HP HP Notebook + NonfreeKernelModules: wl + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_IN:en + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_IN + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-31-generic.efi.signed root=UUID=3a4ef59e-130a-4ce0-92d3-2fc42f5c9f59 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.13.0-31.34~16.04.1-generic 4.13.13 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.13.0-31-generic N/A + linux-backports-modules-4.13.0-31-generic N/A + linux-firmware 1.157.15 + Tags: xenial + Uname: Linux 4.13.0-31-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 11/01/2017 + dmi.bios.vendor: Insyde + dmi.bios.version: F.40 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: 81EC + dmi.board.vendor: HP + dmi.board.version: 61.58 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsyde:bvrF.40:bd11/01/2017:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81EC:rvr61.58:cvnHP:ct10:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP Notebook + dmi.product.name: HP Notebook + dmi.product.version: Type1ProductConfigId + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1745646/+attachment/5043677/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1745646 Title: Battery drain when laptop off (shutdown) , WOL disabled , no usb device connected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1745646/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs