Public bug reported: I initially tried to update the firmware of my Logitech K780 Wireless Keyboard via Gnome Software, and it acted like it was pushing the update, but then threw an error.
"Unable to update "Logitech K780 Multi-Device Wireless Keyboard" failed to write @0x10260: failed to get event after timeout" So I turned my keyboard (which still wasn't working after the update failed and the LED was flashing green and red) off and back on and tried the update again. Only this time, it threw a different error. "no method to detach" It did the same thing when running the fwupdmgr update command. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: fwupd 0.9.7-2 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Uname: Linux 4.13.0-21-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Jan 2 10:20:20 2018 InstallationDate: Installed on 2017-12-28 (4 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/fish SourcePackage: fwupd UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: fwupd (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful firmware-update logitech wayland-session ** Attachment added: "Screenshots and Video of Keyboard During Update" https://bugs.launchpad.net/bugs/1740889/+attachment/5030163/+files/fwupd-bug-media.tar.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1740889 Title: Logitech K780 Firmware Update Fails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1740889/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs