apport information ** Tags added: bionic wayland-session
** Description changed: Hello, dmesg: [ 74.344674] usb 3-1: 2:1: cannot get freq at ep 0x1 [ 138.403001] usb 3-1: 2:1: cannot get freq at ep 0x1 [ 247.864869] usb 3-1: 2:1: cannot get freq at ep 0x1 Regards, -- Cristian ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.11.0-10-generic 4.11.0-10.15 ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8 Uname: Linux 4.11.0-10-generic x86_64 ApportVersion: 2.20.6-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: caravena 1452 F.... pulseaudio /dev/snd/controlC0: caravena 1452 F.... pulseaudio CurrentDesktop: GNOME Date: Thu Aug 3 13:18:46 2017 HibernationDevice: RESUME=UUID=360bd2d2-4f44-4311-86d6-4781ac81ee87 InstallationDate: Installed on 2017-07-05 (28 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.11.0-10-generic root=UUID=6b614287-8ce5-49c5-b66d-e92fa9568c2b ro rootflags=subvol=@ quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.11.0-10-generic N/A linux-backports-modules-4.11.0-10-generic N/A linux-firmware 1.167 SourcePackage: linux UpgradeStatus: Upgraded to artful on 2017-07-05 (28 days ago) dmi.bios.date: 04/15/2013 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: P14AAJ dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: SAMSUNG_NP1234567890 dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 530U3C/530U4C dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. --- ApportVersion: 2.20.7-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC1D0p: caravena 1838 F...m pulseaudio /dev/snd/controlC1: caravena 1838 F.... pulseaudio /dev/snd/controlC0: caravena 1838 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2017-10-13 (17 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.13.0-16-generic root=UUID=707d0f89-4b1d-4432-9d50-6058dc4c1ee9 ro rootflags=subvol=@ quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 Tags: artful Uname: Linux 4.13.0-16-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/15/2013 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: P14AAJ dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: SAMSUNG_NP1234567890 dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.family: ChiefRiver System dmi.product.name: 530U3C/530U4C dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. + --- + ApportVersion: 2.20.8-0ubuntu2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: caravena 1219 F.... pulseaudio + /dev/snd/controlC0: caravena 1219 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2017-10-13 (48 days ago) + InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) + MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.13.0-17-generic root=UUID=707d0f89-4b1d-4432-9d50-6058dc4c1ee9 ro rootflags=subvol=@ quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8 + RelatedPackageVersions: + linux-restricted-modules-4.13.0-17-generic N/A + linux-backports-modules-4.13.0-17-generic N/A + linux-firmware 1.170 + Tags: bionic wayland-session + Uname: Linux 4.13.0-17-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/15/2013 + dmi.bios.vendor: Phoenix Technologies Ltd. + dmi.bios.version: P14AAJ + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: SAMSUNG_NP1234567890 + dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.board.version: FAB1 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 9 + dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.chassis.version: 0.1 + dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: + dmi.product.family: ChiefRiver System + dmi.product.name: 530U3C/530U4C + dmi.product.version: 0.1 + dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1708499/+attachment/5016607/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1708499 Title: usb 3-1: 2:1: cannot get freq at ep 0x1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708499/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
