Public bug reported: Following an upgrade from Trusty to Xenial, it is now impossible for me to do anything with the snapd package:
$ sudo apt install snapd Preparing to unpack .../archives/snapd_2.28.5_i386.deb ... Failed to stop snapd.service: Unit snapd.service not loaded. dpkg: warning: subprocess old pre-removal script returned error exit status 5 dpkg: trying script from the new package instead ... Failed to stop snapd.core-fixup.service: Unit snapd.core-fixup.service not loaded. dpkg: error processing archive /var/cache/apt/archives/snapd_2.28.5_i386.deb (--unpack): subprocess new pre-removal script returned error exit status 5 Errors were encountered while processing: /var/cache/apt/archives/snapd_2.28.5_i386.deb E: Sub-process /usr/bin/dpkg returned an error code (1) $ sudo apt remove snapd Removing snapd (2.28.5~14.04) ... Failed to stop snapd.service: Unit snapd.service not loaded. dpkg: error processing package snapd (--remove): subprocess installed pre-removal script returned error exit status 5 Errors were encountered while processing: snapd E: Sub-process /usr/bin/dpkg returned an error code (1) $ sudo apt purge snapd Removing snapd (2.28.5~14.04) ... Failed to stop snapd.service: Unit snapd.service not loaded. dpkg: error processing package snapd (--purge): subprocess installed pre-removal script returned error exit status 5 Errors were encountered while processing: snapd E: Sub-process /usr/bin/dpkg returned an error code (1) $ sudo dpkg -P snapd (Reading database ... 544703 files and directories currently installed.) Removing snapd (2.28.5~14.04) ... Failed to stop snapd.service: Unit snapd.service not loaded. dpkg: error processing package snapd (--purge): subprocess installed pre-removal script returned error exit status 5 Errors were encountered while processing: snapd $ sudo dpkg -P --force-all snapd (Reading database ... 544703 files and directories currently installed.) Removing snapd (2.28.5~14.04) ... Failed to stop snapd.service: Unit snapd.service not loaded. dpkg: error processing package snapd (--purge): subprocess installed pre-removal script returned error exit status 5 Errors were encountered while processing: snapd Other than manually removing everything, which I don't yet know how to do, I'm out of ideas. $ dpkg -s snapd Package: snapd Status: purge ok installed Priority: optional Section: devel Installed-Size: 40396 Maintainer: Ubuntu Developers <ubuntu-devel-disc...@lists.ubuntu.com> Architecture: i386 Version: 2.28.5~14.04 Replaces: snap-confine (<< 2.23), snapd-xdg-open (<< 0.0.0), ubuntu-core-launcher (<< 2.22), ubuntu-snappy (<< 1.9), ubuntu-snappy-cli (<< 1.9) Depends: adduser, apparmor (>= 2.10.95-0ubuntu2.2), ca-certificates, cgroup-lite, gnupg1 | gnupg, linux-generic-lts-xenial, openssh-client, squashfs-tools, sudo (>= 1.8.9p5-1ubuntu1.3), systemd (>= 204-5ubuntu20.20), util-linux (>= 2.20.1-5.1ubuntu20.9), libc6 (>= 2.17), libudev1 (>= 183) Breaks: snap-confine (<< 2.23), snapd-xdg-open (<< 0.0.0), ubuntu-core-launcher (<< 2.22), ubuntu-snappy (<< 1.9), ubuntu-snappy-cli (<< 1.9) Conflicts: snap (<< 2013-11-29-1ubuntu1) Conffiles: /etc/apparmor.d/usr.lib.snapd.snap-confine 1fdd99f9d36bf90e85f5bdab398dcbe5 /etc/profile.d/apps-bin-path.sh 89277f0c82ced380e3803d7155d51031 Description: Daemon and tooling that enable snap packages Install, configure, refresh and remove snap packages. Snaps are 'universal' packages that work across many different Linux systems, enabling secure distribution of the latest apps and utilities for cloud, servers, desktops and the internet of things. . This is the CLI for snapd, a background service that takes care of snaps on the system. Start with 'snap list' to see installed snaps. Built-Using: apparmor (= 2.10.95-0ubuntu2.6~14.04.1), golang-1.6 (= 1.6-0ubuntu1~14.04), libcap2 (= 1:2.24-0ubuntu2), libseccomp (= 2.1.1-1ubuntu1~trusty4) Homepage: https://github.com/snapcore/snapd $ dpkg -L snapd /. /usr /usr/share /usr/share/locale /usr/share/locale/de /usr/share/locale/de/LC_MESSAGES /usr/share/locale/de/LC_MESSAGES/snappy.mo /usr/share/locale/es /usr/share/locale/es/LC_MESSAGES /usr/share/locale/es/LC_MESSAGES/snappy.mo /usr/share/locale/ug /usr/share/locale/ug/LC_MESSAGES /usr/share/locale/ug/LC_MESSAGES/snappy.mo /usr/share/locale/gl /usr/share/locale/gl/LC_MESSAGES /usr/share/locale/gl/LC_MESSAGES/snappy.mo /usr/share/man /usr/share/man/man1 /usr/share/man/man1/snap.1.gz /usr/share/man/man5 /usr/share/man/man5/snap-confine.5.gz /usr/share/man/man5/snap-discard-ns.5.gz /usr/share/bash-completion /usr/share/bash-completion/completions /usr/share/bash-completion/completions/snap /usr/share/dbus-1 /usr/share/dbus-1/services /usr/share/dbus-1/services/io.snapcraft.Launcher.service /usr/share/doc /usr/share/doc/snapd /usr/share/doc/snapd/copyright /usr/share/doc/snapd/changelog.gz /usr/share/polkit-1 /usr/share/polkit-1/actions /usr/share/polkit-1/actions/io.snapcraft.snapd.policy /usr/bin /usr/bin/snapctl /usr/bin/snap /usr/lib /usr/lib/snapd /usr/lib/snapd/snap-update-ns /usr/lib/snapd/snap-discard-ns /usr/lib/snapd/info /usr/lib/snapd/snapd.core-fixup.sh /usr/lib/snapd/snapd /usr/lib/snapd/snap-confine /usr/lib/snapd/snap-exec /usr/lib/snapd/etelpmoc.sh /usr/lib/snapd/system-shutdown /usr/lib/snapd/snap-seccomp /usr/lib/snapd/complete.sh /usr/lib/snapd/snap-repair /var /var/snap /var/lib /var/lib/snapd /var/lib/snapd/desktop /var/lib/snapd/environment /var/lib/snapd/auto-import /var/lib/snapd/firstboot /var/lib/snapd/snaps /var/lib/snapd/snaps/partial /var/lib/snapd/lib /var/lib/snapd/lib/gl /var/lib/snapd/void /snap /etc /etc/apparmor.d /etc/apparmor.d/usr.lib.snapd.snap-confine /etc/profile.d /etc/profile.d/apps-bin-path.sh /lib /lib/systemd /lib/systemd/upstart /lib/systemd/upstart/snapd.snap-repair.timer /lib/systemd/upstart/snapd.snap-repair.service /lib/systemd/upstart/snapd.service /lib/systemd/upstart/snapd.system-shutdown.service /lib/systemd/upstart/snapd.refresh.timer /lib/systemd/upstart/snapd.autoimport.service /lib/systemd/upstart/snap.mount.service /lib/systemd/upstart/snapd.socket /lib/systemd/upstart/snapd.core-fixup.service /lib/systemd/upstart/snapd.refresh.service /lib/udev /lib/udev/snappy-app-dev /lib/udev/rules.d /lib/udev/rules.d/80-snappy-assign.rules /lib/udev/rules.d/66-snapd-autoimport.rules /usr/bin/ubuntu-core-launcher ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: snapd 2.28.5~14.04 ProcVersionSignature: Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-38-generic i686 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: i386 CurrentDesktop: GNOME-Flashback:Unity Date: Wed Nov 15 16:37:59 2017 SourcePackage: snapd UpgradeStatus: Upgraded to xenial on 2017-11-14 (1 days ago) ** Affects: snappy Importance: Undecided Status: New ** Affects: snapd (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 third-party-packages xenial ** Also affects: snappy Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1732494 Title: Impossible to manage package after Trusty --> Xenial upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/snappy/+bug/1732494/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
