** Summary changed: - System hangs on attempted access of WDC WD30-EZRX 3TB HDD + Processes hang on attempted access of WDC WD30-EZRX 3TB HDD
** Description changed: - When booted under kernel 4.13.x, my system always hangs when attempting - to access a Western Digital Green WD30-EZRX 3TB HDD. Drive works as - expected under kernel 4.10.x (even when all other things are the same - about the system but only booted kernel is different). + When booted under kernel 4.13.x, processes (such as parted, boot-info, + gparted, etc) always hang when attempting to run due to a Western + Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel + 4.10.x (even when all other things are the same about the system but + only booted kernel is different). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: ubuntu 1781 F.... pulseaudio - /dev/snd/controlC0: ubuntu 1781 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: ubuntu 1781 F.... pulseaudio + /dev/snd/controlC0: ubuntu 1781 F.... pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: - eno1 no wireless extensions. - - lo no wireless extensions. + eno1 no wireless extensions. + + lo no wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=C.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=C.UTF-8 + SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: - linux-restricted-modules-4.13.0-16-generic N/A - linux-backports-modules-4.13.0-16-generic N/A - linux-firmware 1.169 + linux-restricted-modules-4.13.0-16-generic N/A + linux-backports-modules-4.13.0-16-generic N/A + linux-firmware 1.169 RfKill: - + SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard ** Description changed: When booted under kernel 4.13.x, processes (such as parted, boot-info, gparted, etc) always hang when attempting to run due to a Western Digital Green WD30-EZRX 3TB HDD. Drive works as expected under kernel 4.10.x (even when all other things are the same about the system but only booted kernel is different). + + Full specs of the machine if useful: https://www.support.hp.com/id- + en/document/c03277050 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1781 F.... pulseaudio /dev/snd/controlC0: ubuntu 1781 F.... pulseaudio CasperVersion: 1.387 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 20:00:57 2017 IwConfig: eno1 no wireless extensions. lo no wireless extensions. LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP Z420 Workstation ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/17/2016 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.91 dmi.board.asset.tag: HP5012436 dmi.board.name: 1589 dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: HP5012436 dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ420Workstation:pvr:rvnHewlett-Packard:rn1589:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.family: 103C_53335X G=D dmi.product.name: HP Z420 Workstation dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1730746 Title: Processes hang on attempted access of WDC WD30-EZRX 3TB HDD To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730746/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
