Public bug reported:
HP2540 All In One printer printed under Ubuntu 14.04. But does not print
under Ubuntu 16.04. Have tried removing and installing printer without
success. Tried installing hplip 3.16.3 package. Printer found Ok but did
nothing when I tried to print test page. Printer Properties says that
Printer State is "Processing - Processing page 1" but Document Print
Status is "Processing - Not connected?". After a time, a window pops up
from hplip saying that device is busy. lsusb shows "Bus 002 Device 010:
ID 03f0:c211 Hewlett-Packard". Same problem with installing hplip 3.13.4
(and 3.17.9 from HP's web site) using instructions at:
https://sourceforge.net/projects/hplip/files/hplip/3.17.4/hplip-3.17.4.run/download?use_mirror=ufpr
I've run "sudo hp-check": it gave error & warning about missing
python3-dev & python3-notify2. So I installed them using Synaptic (it
also brought in some other dependent packages). However, it gave
"warning: Printer is not HPLIP installed. Printers must use the hp: or
hpfax: CUPS backend for HP-Devices".
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: hplip 3.16.3+repack0-1
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Oct 14 11:08:42 2017
InstallationDate: Installed on 2016-12-08 (309 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lpstat:
device for HP-Deskjet-2540-series:
ipps://Desktop.local:631/printers/HP-Deskjet-2540-series
device for Samsung-SCX-472x-Series:
dnssd://Samsung%20SCX-472x%20Series%20(SEC001599D2245B)._printer._tcp.local/
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Samsung-SCX-472x-Series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Samsung-SCX-472x-Series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic.efi.signed
root=UUID=6de99e91-062b-4308-ae7d-79a3adc92f88 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug third-party-packages xenial
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https://bugs.launchpad.net/bugs/1723593
Title:
HP2540 Printer installs Ok but does not print
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