Public bug reported: To reproduce:
1. Open Totem 2. Go to Channels and select The Guardian Videos 3. Select any video 4. Totem complains about missing codecs 5. GNOME Software then complains that app-install-data is missing See screenshots. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: ubuntu-software 3.26.0-0ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1 Uname: Linux 4.13.0-11-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Sep 23 11:54:53 2017 InstallationDate: Installed on 2017-09-21 (2 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap 3.26.0-0ubuntu2 PackageArchitecture: all SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-software (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful ** Attachment added: "Unable-find-software.png" https://bugs.launchpad.net/bugs/1719077/+attachment/4955561/+files/Unable-find-software.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1719077 Title: Unable to find codecs to play videos To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1719077/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs