Public bug reported: I am pretty sure this is a bug because when I used some system with windows it was working fine. So, I think it is some kind of bug or may be there is some c0mpatibility issue. While I was updating my system i was getting following error:-
"W: Possible missing firmware /lib/firmware/i915/kbl_guc_ver9_14.bin for module i915" My ubuntu version is :- Distributor ID: Ubuntu Description: Ubuntu 16.04.3 LTS Release: 16.04 Codename: xenial Please help asap. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.10.0-33-generic 4.10.0-33.37~16.04.1 ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CurrentDesktop: Unity Date: Tue Sep 5 18:27:33 2017 InstallationDate: Installed on 2017-07-24 (43 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-hwe (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1715149 Title: Sometimes whole screen freezes out and sometimes only touchpad. Then at the end I have to reboo it. There is no other way of fixing this. I bought my new laptop just 2 months ago so its really freak me out. Please help me ASAP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe/+bug/1715149/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs