Public bug reported: I cannot make work the bluetooth in a laptop Asus K46CB=S46CB=S46CM with ubuntu 16. I have read several forums like https://askubuntu.com/questions/787023/bluetooth-not-working-on-ubuntu-16-04-lts https://ubuntuforums.org/showthread.php?t=2082152, https://www.vivaolinux.com.br/topico/Notebooks/Problemas-com-o-Bluetooth-no-Asus-S46CB. https://bbs.archlinux.org/viewtopic.php?id=213841
I have tried several of the suggestions, but nothing worked. On a newer Asus, suggestion worked. Including installing blueman, setting AutoEnable=true in /etc/bluetooth/main.conf, and sudo apt-get install aptitude sudo aptitude install firmware-atheros dmesg | grep -i blue [ 2.562304] usb 1-1.1: Product: Bluetooth USB Host Controller [ 19.240585] Bluetooth: Core ver 2.22 [ 19.240597] Bluetooth: HCI device and connection manager initialized [ 19.240600] Bluetooth: HCI socket layer initialized [ 19.240601] Bluetooth: L2CAP socket layer initialized [ 19.240607] Bluetooth: SCO socket layer initialized [ 30.378757] usb 1-1.1: Product: Bluetooth USB Host Controller [ 30.499220] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 30.499222] Bluetooth: BNEP filters: protocol multicast [ 30.499225] Bluetooth: BNEP socket layer initialized [ 32.540519] Bluetooth: hci0 command 0x0c52 tx timeout [ 44.556244] Bluetooth: RFCOMM TTY layer initialized [ 44.556248] Bluetooth: RFCOMM socket layer initialized [ 44.556252] Bluetooth: RFCOMM ver 1.11 [ 609.719015] Bluetooth: hci0 command 0x0c52 tx timeout journalctl -b | grep Bluetooth Ago 26 21:30:51 fernando-K46CB kernel: usb 1-1.1: Product: Bluetooth USB Host Controller Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: Core ver 2.22 Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: HCI device and connection manager initialized Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: HCI socket layer initialized Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: L2CAP socket layer initialized Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: SCO socket layer initialized Ago 26 21:31:12 fernando-K46CB kernel: usb 1-1.1: Product: Bluetooth USB Host Controller Ago 26 21:31:12 fernando-K46CB systemd[1]: Starting Bluetooth service... Ago 26 21:31:12 fernando-K46CB bluetoothd[1055]: Bluetooth daemon 5.37 Ago 26 21:31:12 fernando-K46CB systemd[1]: Started Bluetooth service. Ago 26 21:31:12 fernando-K46CB systemd[1]: Reached target Bluetooth. Ago 26 21:31:12 fernando-K46CB bluetoothd[1055]: Bluetooth management interface 1.14 initialized Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP (Ethernet Emulation) ver 1.3 Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP filters: protocol multicast Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP socket layer initialized Ago 26 21:31:14 fernando-K46CB kernel: Bluetooth: hci0 command 0x0c52 tx timeout Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM TTY layer initialized Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM socket layer initialized Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM ver 1.11 sudo hciconfig hci0: Type: BR/EDR Bus: USB BD Address: 2C:D0:5A:0E:E5:30 ACL MTU: 1022:8 SCO MTU: 183:5 DOWN RX bytes:646 acl:0 sco:0 events:42 errors:0 TX bytes:2175 acl:0 sco:0 commands:46 errors:4 lsmod | grep -i blue bluetooth 557056 42 btrtl,btintel,bnep,btbcm,rfcomm,ath3k,btusb printf "btrtl\nbtintel\nbnep\nbtbcm\nrfcomm\nath3k\nbtusb > newfile.txt while read -r LINE; do echo "$LINE">>results2.txt;modinfo "$LINE" | grep ^desc>>results2.txt;modinfo "$LINE" | grep parm>> results2.txt; done < newfile.txt results2.txt btrtl description: Bluetooth support for Realtek devices ver 0.1 btintel description: Bluetooth support for Intel devices ver 0.1 bnep description: Bluetooth BNEP ver 1.3 parm: compress_src:Compress sources headers (bool) parm: compress_dst:Compress destination headers (bool) btbcm description: Bluetooth support for Broadcom devices ver 0.1 rfcomm description: Bluetooth RFCOMM ver 1.11 parm: disable_cfc:Disable credit based flow control (bool) parm: channel_mtu:Default MTU for the RFCOMM channel (int) parm: l2cap_mtu:Default MTU for the L2CAP connection (uint) parm: l2cap_ertm:Use L2CAP ERTM mode for connection (bool) ath3k description: Atheros AR30xx firmware driver rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 1: hci0: Bluetooth Soft blocked: no Hard blocked: no lsb_release -rcd ; uname -r Description: Ubuntu 16.04.3 LTS Release: 16.04 Codename: xenial 4.10.0-32-generic lspci -nnk | grep -iA2 net 03:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01) Subsystem: Lite-On Communications Inc AR9485 Wireless Network Adapter [11ad:6628] Kernel driver in use: ath9k Kernel modules: ath9k -- ... ps aux | grep bluetooth z 1462 0.0 0.0 349072 7872 ? Ssl 15:11 0:00 /usr/lib/x86_64-linux-gnu/indicator-bluetooth/indicator-bluetooth-service z 1767 0.0 0.1 150304 10180 ? S 15:11 0:00 /usr/lib/bluetooth/obexd root 5972 0.0 0.0 32056 4692 ? Ss 15:43 0:00 /usr/lib/bluetooth/bluetoothd z 13852 0.0 0.0 14228 1020 pts/19 S+ 17:22 0:00 grep --color=auto bluetooth bluetooth 557056 42 btrtl,btintel,bnep,btbcm,rfcomm,ath3k,btusb lsusb Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 13d3:5165 IMC Networks ## this is the bluetooth: Bus 001 Device 003: ID 04ca:3005 Lite-On Technology Corp. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub Bus 003 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub modinfo ath3k | grep -i 3005 alias: usb:v04CAp3005d*dc*dsc*dp*ic*isc*ip*in* iwconfig enp4s0f2 no wireless extensions. lo no wireless extensions. wlp3s0 IEEE 802.11 ESSID:"203" Mode:Managed Frequency:2.452 GHz Access Point: D4:2C:0F:27:75:AA Bit Rate=39 Mb/s Tx-Power=15 dBm Retry short limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off Link Quality=64/70 Signal level=-46 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:1 Invalid misc:41 Missed beacon:0 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.10.0-32-generic 4.10.0-32.36~16.04.1 ProcVersionSignature: Ubuntu 4.10.0-32.36~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-32-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CurrentDesktop: Unity Date: Sat Aug 26 21:57:34 2017 InstallationDate: Installed on 2017-08-26 (0 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-hwe (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1713290 Title: bluetooth not working asus laptop 1604 fresh install To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe/+bug/1713290/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs