apport information ** Tags added: apport-collected
** Description changed: I have a HDD enclosure that I connect to my laptop via a USB3 port. Initially the hard disk works fine but then freezes and the following appears in dmesg: [ +0.040256] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 4 ep 2 with no TDs queued? [Jun11 11:42] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd [Jun11 11:43] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd This keeps happening. If I plug the same enclosure into a USB2 port - all is fine albeit slower. It doesn't matter what HDD I have in the enclosure - I get the same errors. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.8.0-54-generic 4.8.0-54.57~16.04.1 ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-54-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 CurrentDesktop: Unity Date: Sun Jun 11 15:14:17 2017 InstallationDate: Installed on 2016-05-03 (404 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.20.1-0ubuntu2.6 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: mat 2751 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=427a0dbf-959f-4bf0-bad4-470eb32622b7 + InstallationDate: Installed on 2016-05-03 (404 days ago) + InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) + MachineType: Dell Inc. Latitude E5530 non-vPro + NonfreeKernelModules: wl + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-54-generic root=UUID=d3f17b6e-de11-4aad-9ca8-31e1d607584d ro quiet splash usbcore.autosuspend_delay_ms=-1 vt.handoff=7 + ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17 + RelatedPackageVersions: + linux-restricted-modules-4.8.0-54-generic N/A + linux-backports-modules-4.8.0-54-generic N/A + linux-firmware 1.157.10 + Tags: xenial + Uname: Linux 4.8.0-54-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare scanner sudo vboxusers + _MarkForUpload: True + dmi.bios.date: 01/04/2017 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A18 + dmi.board.name: 0XJY67 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA18:bd01/04/2017:svnDellInc.:pnLatitudeE5530non-vPro:pvr01:rvnDellInc.:rn0XJY67:rvrA00:cvnDellInc.:ct9:cvr: + dmi.product.name: Latitude E5530 non-vPro + dmi.product.version: 01 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1697277/+attachment/4894001/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697277 Title: JMicron ATA/ATAPI Bridge Random Resets To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe/+bug/1697277/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
