apport information ** Tags added: apport-collected xenial
** Description changed: After updating the kernel inside the virtual machine to the version 4.4.0-67-generic, at the next boot the vm will stuck in a black screen at every try. An hard reset is required. The only workaround is to set the default in grub to the previous version. The virtual machine hardware is a Gen2. We are experiencing this issue on all our vps with the same kernel (around 300-400 vms). + --- + AlsaDevices: + total 0 + crw-rw---- 1 root audio 116, 1 Mar 20 10:30 seq + crw-rw---- 1 root audio 116, 33 Mar 20 10:30 timer + AplayDevices: Error: [Errno 2] No such file or directory + ApportVersion: 2.20.1-0ubuntu2.5 + Architecture: amd64 + ArecordDevices: Error: [Errno 2] No such file or directory + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=/dev/mapper/vg01--vg-swap_1 + InstallationDate: Installed on 2017-03-13 (7 days ago) + InstallationMedia: + + IwConfig: Error: [Errno 2] No such file or directory + Lspci: + + Lsusb: Error: command ['lsusb'] failed with exit code 1: + MachineType: Microsoft Corporation Virtual Machine + Package: linux (not installed) + PciMultimedia: + + ProcFB: 0 hyperv_fb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-66-generic.efi.signed root=/dev/mapper/vg01--vg-root ro nomodeset + ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-66-generic N/A + linux-backports-modules-4.4.0-66-generic N/A + linux-firmware 1.157.8 + RfKill: Error: [Errno 2] No such file or directory + Tags: xenial + Uname: Linux 4.4.0-66-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 11/26/2012 + dmi.bios.vendor: Microsoft Corporation + dmi.bios.version: Hyper-V UEFI Release v1.0 + dmi.board.asset.tag: None + dmi.board.name: Virtual Machine + dmi.board.vendor: Microsoft Corporation + dmi.board.version: Hyper-V UEFI Release v1.0 + dmi.chassis.asset.tag: 4898-1213-1192-4801-7611-1594-99 + dmi.chassis.type: 3 + dmi.chassis.vendor: Microsoft Corporation + dmi.chassis.version: Hyper-V UEFI Release v1.0 + dmi.modalias: dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev1.0:bd11/26/2012:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev1.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev1.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev1.0: + dmi.product.name: Virtual Machine + dmi.product.version: Hyper-V UEFI Release v1.0 + dmi.sys.vendor: Microsoft Corporation ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1674635/+attachment/4841480/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1674635 Title: Kernel linux-image-4.4.0-67-generic prevent the boot on Microsoft Hyper-v 2012r2 Gen2 VM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1674635/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
