apport information ** Tags added: apport-collected xenial
** Description changed: After upgrading my laptop (Dell Inspiron 5447) to Ubuntu 16.04 I saw that I can not shut down or restart after a few hours using the system. It hangs in Plymouth and stays that way until I force the shutdown by pressing the On / Off button. As this is a common bug (there are tons of questions on the Internet) I tried to fix it, but none of my attempts were effective. Already tried: 1. Boot with acpi=force 2. Disable Swap 3. Run 'sync' before reboot or shutdown 4. Use another kernel version (4.7, 4.8, 4.9 and 4.10 from mainline) 5. Disabling USB 3.0 6. Disabling TLP The most interesting thing is: I can shutdown/reboot normally using 14.04 and the kernel from Xenial HWE and it's because of that I believe this is a systemd bug. The problem can also be reached just running "halt" of "systemctl halt" after booting 16.04 in this machine. Running these commands with "force" option is working fine. My Machine Specs: Dell Inspiron 5447 - BIOS A10 Intel Core i5-4210 Processor 8 GB RAM 480 SSD Sandisk Hybrid Graphics (i915/amdgpu - Radeon R7 M265) --- BUG Information ---- Reproducible: Always Steps to Reproduce: 1.Power on the machine 2.Do something, anything or nothing for a few hours 3.Try to shutdown/reboot using halt, shutdown, reboot, etc Actual Results: The computer is not shutting down: "Reached target shutdown" and hangs there. Expected Results: Powering off/rebooting the machine. + --- + ApportVersion: 2.20.1-0ubuntu2.5 + Architecture: amd64 + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + EcryptfsInUse: Yes + InstallationDate: Installed on 2017-02-10 (3 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + MachineType: Dell Inc. Inspiron 5447 + Package: systemd 229-4ubuntu16 + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-36-generic root=UUID=d725c86b-f9f7-4ae9-8cd8-7c27f3a8a06a ro quiet xhci_hcd.quirks=270336 splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11 + SystemdDelta: + [EXTENDED] /etc/systemd/system/display-manager.service → /lib/systemd/system/display-manager.service.d/xdiagnose.conf + [EXTENDED] /lib/systemd/system/systemd-timesyncd.service → /lib/systemd/system/systemd-timesyncd.service.d/disable-with-time-daemon.conf + [EXTENDED] /lib/systemd/system/rc-local.service → /lib/systemd/system/rc-local.service.d/debian.conf + + 3 overridden configuration files found. + Tags: xenial + Uname: Linux 4.8.0-36-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/25/2016 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A10 + dmi.board.name: 0MHP6R + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: A10 + dmi.modalias: dmi:bvnDellInc.:bvrA10:bd08/25/2016:svnDellInc.:pnInspiron5447:pvrA10:rvnDellInc.:rn0MHP6R:rvrA00:cvnDellInc.:ct8:cvrA10: + dmi.product.name: Inspiron 5447 + dmi.product.version: A10 + dmi.sys.vendor: Dell Inc. + mtime.conffile..etc.systemd.logind.conf: 2017-02-11T01:12:03.222222 + mtime.conffile..etc.systemd.system.conf: 2017-02-09T22:18:49.885303 + mtime.conffile..etc.systemd.timesyncd.conf: 2017-02-09T22:19:05.646455 ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1663794/+attachment/4818487/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663794 Title: Poweroff/Reboot Hangs :: Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1663794/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs