apport information ** Tags added: apport-collected yakkety
** Description changed: Using the latest Ubuntu 16.10 amd64 on a new ASUS ZenBook UX390UAK. $ dmesg | egrep -i 'audio|sound' [ 22.315357] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 22.346209] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC295: line_outs=2 (0x14/0x17/0x0/0x0/0x0) type:speaker [ 22.346211] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 22.346212] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 22.346212] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0 [ 22.346213] snd_hda_codec_realtek hdaudioC0D0: inputs: [ 22.346214] snd_hda_codec_realtek hdaudioC0D0: Mic=0x12 [ 22.360623] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input8 [ 22.360677] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10 [ 22.360724] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11 [ 22.360769] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12 $ lspci | egrep -i 'audio|sound' 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) The onboard sound device generally works perfectly, but the volume level can only be set to 100% or mute. Using the keyboard volume control hotkeys in Unity shows the overlay and a decrease/increase in the volume indicator, but the volume remains at its maximum. The mute hotkey works fine. Same in e.g. alsamixer, I can move the Master channel volume to anything between 0 and 100 but the volume remains constantly at maximum unless I mute the channel. Individual applications with their own volume controls work fine. - Plugging in a USB headset and adjusting the volume levels for that - device works fine. + Plugging in a USB headset and adjusting the volume levels for that device works fine. + --- + ApportVersion: 2.20.3-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: barryprice 4775 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.10 + HibernationDevice: RESUME=UUID=a86ccfbe-7a2c-4a9d-8897-8c78f45e851d + InstallationDate: Installed on 2016-11-08 (2 days ago) + InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) + MachineType: ASUSTeK COMPUTER INC. UX390UAK + NonfreeKernelModules: zfs zunicode zcommon znvpair zavl + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.8.0-27.29-generic 4.8.1 + RelatedPackageVersions: + linux-restricted-modules-4.8.0-27-generic N/A + linux-backports-modules-4.8.0-27-generic N/A + linux-firmware 1.161 + Tags: yakkety + Uname: Linux 4.8.0-27-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/31/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX390UAK.303 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX390UAK + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX390UAK.303:bd08/31/2016:svnASUSTeKCOMPUTERINC.:pnUX390UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX390UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: UX390UAK + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1641028/+attachment/4775778/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1641028 Title: Volume controls non-functional for Audio device: Intel Corporation Device 9d71 (rev 21) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1641028/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
