Public bug reported: Fresh install Ubuntu 16.04 Xenial Xerus, server distro, apt update ; apt dist-upgrade -y ; apt install ubuntu-desktop -y ; shutdown -r now.
Firefox would not open, stating "profile cannot be loaded, may be missing or inaccessible". Checked ownership of ~/.mozilla ; all files were owned user:user and fine. Did a chown -R user.user ~/.mozilla anyway, problem persisted. Then did ls -lah ~ | grep cache, saw .cache owned root.root. Did chown -R ~/.cache user.user, then Firefox opened fine. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 47.0+build3-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jrs 4503 F.... pulseaudio BuildID: 20160606113944 Channel: Unavailable CurrentDesktop: Unity Date: Fri Jul 22 18:17:46 2016 EcryptfsInUse: Yes Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2016-07-22 (0 days ago) InstallationMedia: Ubuntu-Server 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.3) IpRoute: default via 192.168.100.1 dev enp24s0 169.254.0.0/16 dev enp24s0 scope link metric 1000 192.168.100.0/24 dev enp24s0 proto kernel scope link src 192.168.100.152 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=47.0/20160606113944 RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/05/2012 dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd. dmi.bios.version: Version 1.05 dmi.board.name: FJNB21E dmi.board.vendor: FUJITSU dmi.chassis.type: 10 dmi.chassis.vendor: FUJITSU dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.05:bd03/05/2012:svnFUJITSU:pnT580:pvr:rvnFUJITSU:rnFJNB21E:rvr:cvnFUJITSU:ct10:cvr: dmi.product.name: T580 dmi.sys.vendor: FUJITSU ** Affects: firefox (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1605792 Title: firefox fails "profile cannot be loaded" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1605792/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs