apport information ** Tags added: apport-collected xenial
** Description changed: I'm running Xenial Xerus 16.04 LTS...but this bug also affected Trusty 14.04. The very fact that Ubuntu recognizes the make and model of the camera is even more infuriating! Why the heck won't it mount it so I can download and manipulate my photos with programs like Digikam, Shotwell, etcetera? Gimp can open the files...but of course GIMP is not a photo-management program. Please resolve and/or tell me which program will communicate with this excellent little digital camera! I have combed the web for a solution and I am at wits end. Full Error message: "Unable to mount Kodak EasyShare Z1285 Zoom Digital Camera Error initializing camera:-53: Could not claim the USB device" Thank you for addressing this issue. + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: bruskald 1572 F.... pulseaudio + /dev/snd/controlC0: bruskald 1572 F.... pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=3216a142-aeeb-48ff-a79a-f3e0bddf07fd + InstallationDate: Installed on 2016-04-29 (64 days ago) + InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) + IwConfig: + enp2s0 no wireless extensions. + + lo no wireless extensions. + + enp3s2 no wireless extensions. + MachineType: LENOVO To Be Filled By O.E.M. + NonfreeKernelModules: nvidia_uvm nvidia + Package: linux (not installed) + ProcFB: + + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-lowlatency root=UUID=2d1b6993-0f24-4c9a-b904-00ecf206e913 ro quiet splash + ProcVersionSignature: Ubuntu 4.4.0-28.47-lowlatency 4.4.13 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-28-lowlatency N/A + linux-backports-modules-4.4.0-28-lowlatency N/A + linux-firmware 1.157.1 + RfKill: + + Tags: xenial + Uname: Linux 4.4.0-28-lowlatency x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/19/2007 + dmi.bios.vendor: LENOVO + dmi.bios.version: 2UKT42AUS + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: LENOVO + dmi.board.vendor: LENOVO + dmi.board.version: 1.0 + dmi.chassis.type: 3 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnLENOVO:bvr2UKT42AUS:bd10/19/2007:svnLENOVO:pnToBeFilledByO.E.M.:pvrThinkCentrexxx:rvnLENOVO:rnLENOVO:rvr1.0:cvnLENOVO:ct3:cvrToBeFilledByO.E.M.: + dmi.product.name: To Be Filled By O.E.M. + dmi.product.version: ThinkCentre xxx + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1575380/+attachment/4694290/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1575380 Title: Unable to mount Kodak EasyShare Z1285 Zoom Digital Camera To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575380/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
