Public bug reported: I hope I have all of the proper information. This is the first time I've ever reported a bug to ubuntu, so please forgive me if I'm missing anything important.
Every time I put an Audio CD inside of my External LG Slim Portable DVD Writer, I get the following error dialog: Unable to mount Audio Disc Message recipient disconnected from message bus without replying I don't know how to link this to another bug that was closed for a previous version, but it appears to be the same, or a similar issue. That bug is: BUG #1268838 Make/Model of device: LG Model: GP65NB60 SVC Code: NB60 S/N: 508HLHL100561 ROM Ver : PB00 Manufactured: August 2015 (08/26/2015) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-28-generic 4.4.0-28.47 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 Uname: Linux 4.4.0-28-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: russellwcarey 2009 F.... pulseaudio /dev/snd/controlC0: russellwcarey 2009 F.... pulseaudio CurrentDesktop: Unity Date: Tue Jun 28 10:50:43 2016 HibernationDevice: RESUME=UUID=d70e2965-448e-4515-8f32-58c6e3f1fda4 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2016-06-23 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: LENOVO 20BHS02400 ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-28-generic N/A linux-backports-modules-4.4.0-28-generic N/A linux-firmware 1.157.1 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2015 dmi.bios.vendor: LENOVO dmi.bios.version: GNET71WW (2.19 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BHS02400 dmi.board.vendor: LENOVO dmi.board.version: 0B98401 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGNET71WW(2.19):bd02/05/2015:svnLENOVO:pn20BHS02400:pvrThinkPadW540:rvnLENOVO:rn20BHS02400:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20BHS02400 dmi.product.version: ThinkPad W540 dmi.sys.vendor: LENOVO ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug xenial ** Attachment added: "lspci-vnvn.log" https://bugs.launchpad.net/bugs/1597016/+attachment/4691762/+files/lspci-vnvn.log ** Description changed: I hope I have all of the proper information. This is the first time I've ever reported a bug to ubuntu, so please forgive me if I'm missing anything important. - Every time I put an Audio CD inside of my LG Slim Portable DVD Writer, I - get the following error dialog: + Every time I put an Audio CD inside of my External LG Slim Portable DVD + Writer, I get the following error dialog: Unable to mount Audio Disc Message recipient disconnected from message bus without replying + + I don't know how to link this to another bug that was closed for a + previous version, but IT appears to be the same, or similar issue. That + bug is: BUG #1268838 Make/Model of device: LG Model: GP65NB60 SVC Code: NB60 S/N: 508HLHL100561 ROM Ver : PB00 Manufactured: August 2015 (08/26/2015) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-28-generic 4.4.0-28.47 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 Uname: Linux 4.4.0-28-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: russellwcarey 2009 F.... pulseaudio - /dev/snd/controlC0: russellwcarey 2009 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: russellwcarey 2009 F.... pulseaudio + /dev/snd/controlC0: russellwcarey 2009 F.... pulseaudio CurrentDesktop: Unity Date: Tue Jun 28 10:50:43 2016 HibernationDevice: RESUME=UUID=d70e2965-448e-4515-8f32-58c6e3f1fda4 HotplugNewDevices: - + HotplugNewMounts: - + InstallationDate: Installed on 2016-06-23 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: LENOVO 20BHS02400 ProcFB: - 0 inteldrmfb - 1 nouveaufb + 0 inteldrmfb + 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-4.4.0-28-generic N/A - linux-backports-modules-4.4.0-28-generic N/A - linux-firmware 1.157.1 + linux-restricted-modules-4.4.0-28-generic N/A + linux-backports-modules-4.4.0-28-generic N/A + linux-firmware 1.157.1 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2015 dmi.bios.vendor: LENOVO dmi.bios.version: GNET71WW (2.19 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BHS02400 dmi.board.vendor: LENOVO dmi.board.version: 0B98401 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGNET71WW(2.19):bd02/05/2015:svnLENOVO:pn20BHS02400:pvrThinkPadW540:rvnLENOVO:rn20BHS02400:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20BHS02400 dmi.product.version: ThinkPad W540 dmi.sys.vendor: LENOVO ** Description changed: I hope I have all of the proper information. This is the first time I've ever reported a bug to ubuntu, so please forgive me if I'm missing anything important. Every time I put an Audio CD inside of my External LG Slim Portable DVD Writer, I get the following error dialog: Unable to mount Audio Disc Message recipient disconnected from message bus without replying I don't know how to link this to another bug that was closed for a - previous version, but IT appears to be the same, or similar issue. That - bug is: BUG #1268838 + previous version, but it appears to be the same, or a similar issue. + That bug is: BUG #1268838 Make/Model of device: LG Model: GP65NB60 SVC Code: NB60 S/N: 508HLHL100561 ROM Ver : PB00 Manufactured: August 2015 (08/26/2015) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-28-generic 4.4.0-28.47 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 Uname: Linux 4.4.0-28-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: russellwcarey 2009 F.... pulseaudio /dev/snd/controlC0: russellwcarey 2009 F.... pulseaudio CurrentDesktop: Unity Date: Tue Jun 28 10:50:43 2016 HibernationDevice: RESUME=UUID=d70e2965-448e-4515-8f32-58c6e3f1fda4 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2016-06-23 (4 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: LENOVO 20BHS02400 ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-28-generic N/A linux-backports-modules-4.4.0-28-generic N/A linux-firmware 1.157.1 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2015 dmi.bios.vendor: LENOVO dmi.bios.version: GNET71WW (2.19 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BHS02400 dmi.board.vendor: LENOVO dmi.board.version: 0B98401 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGNET71WW(2.19):bd02/05/2015:svnLENOVO:pn20BHS02400:pvrThinkPadW540:rvnLENOVO:rn20BHS02400:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 20BHS02400 dmi.product.version: ThinkPad W540 dmi.sys.vendor: LENOVO -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597016 Title: Unable to Mount External LG CD ROM/RAM drive To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597016/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs