apport information ** Tags added: apport-collected
** Description changed: I don't have any audio output through the laptop's internal speakers but I get audio fine if I plug in external speakers. I can get audio working briefly by running sudo hda-verb /dev/snd/hwC0D0 0x1f SET_POWER_STATE 0 as suggested at http://lkml.iu.edu/hypermail/linux/kernel/1301.1/02917.html but it doesn't last very long before the audio turns off again. ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10 Uname: Linux 4.4.0-23-generic x86_64 ApportVersion: 2.20.1-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio /dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio /dev/snd/controlC0: jeremy 2493 F.... pulseaudio CurrentDesktop: GNOME Date: Mon Jun 6 21:49:33 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2016-04-09 (58 days ago) InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio /dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio /dev/snd/controlC0: gdm 2175 F.... pulseaudio jeremy 2493 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/26/2012 dmi.bios.vendor: INSYDE dmi.bios.version: 2.60 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: Intel Corp. dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-05R02G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite L745 dmi.product.version: PSK0YU-05R02G dmi.sys.vendor: TOSHIBA + --- + ApportVersion: 2.20.1-0ubuntu4 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio + /dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio + /dev/snd/controlC0: jeremy 2493 F.... pulseaudio + CurrentDesktop: GNOME + DistroRelease: Ubuntu 16.10 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=e1fbfe5e-a6b3-4683-b964-109e7a5f7849 + InstallationDate: Installed on 2016-04-09 (58 days ago) + InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408) + MachineType: TOSHIBA Satellite L745 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic root=UUID=da597564-0d10-41fc-babd-c29ef975bfe7 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-23-generic N/A + linux-backports-modules-4.4.0-23-generic N/A + linux-firmware 1.158 + Tags: yakkety + Uname: Linux 4.4.0-23-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sbuild sudo + _MarkForUpload: True + dmi.bios.date: 06/26/2012 + dmi.bios.vendor: INSYDE + dmi.bios.version: 2.60 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: Base Board Product Name + dmi.board.vendor: Intel Corp. + dmi.board.version: Base Board Version + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: OEM Chassis Manufacturer + dmi.chassis.version: OEM Chassis Version + dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-05R02G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: + dmi.product.name: Satellite L745 + dmi.product.version: PSK0YU-05R02G + dmi.sys.vendor: TOSHIBA ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1589756/+attachment/4678546/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589756 Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589756/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
