apport information ** Tags added: apport-collected trusty
** Description changed: The touchpad doesn't work in Ubuntu 14.04.1. The laptop model is DELL Inspiron 3451, using an usb mouse is working correct. I followed the validation described in the document https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo to gather the required information to report this issue. I am attaching a zip file with the following files: devices dmesg Xorg.0.log If is required more information please let me know. + --- + ApportVersion: 2.14.1-0ubuntu3.19 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: marquetr 1970 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=5a5373f0-e1c9-4e64-899a-eaabfde5ddbc + InstallationDate: Installed on 2015-04-01 (381 days ago) + InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) + MachineType: Dell Inc. Inspiron 3451 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-62-generic.efi.signed root=UUID=57f913f3-9a7f-4f8e-92df-e8cccc31f3c5 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.16.0-62.83~14.04.1-generic 3.16.7-ckt23 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-62-generic N/A + linux-backports-modules-3.16.0-62-generic N/A + linux-firmware 1.127.20 + Tags: trusty + Uname: Linux 3.16.0-62-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/05/2014 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A00 + dmi.board.name: 0Y3WJN + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: Not Specified + dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0Y3WJN:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: + dmi.product.name: Inspiron 3451 + dmi.product.version: A00 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1571235/+attachment/4638467/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1571235 Title: Touchpad doesn't work at all on Dell Inspiron 3451 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1571235/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
