Public bug reported:
I am having issues with using my RH-200 Wireless HD Headset on Ubuntu
16.04 LTS. Device is working properly (checked on Windows 10). When I am
pluging in usb receiver for headset system is not capable of running it.
I've checked dmesg output. It says that headset is recognized but when I
am running lsusb to see it in the device list the lsusb hangs and stop
responding.
"dmesg" output:
[ 171.617900] usb 3-2: new full-speed USB device number 10 using xhci_hcd
[ 172.041890] usb 3-2: device descriptor read/64, error -71
[ 172.278756] usb 3-2: New USB device found, idVendor=223d, idProduct=8800
[ 172.278765] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 172.278769] usb 3-2: Product: A4tech Wireless Headset RH-10
[ 172.278773] usb 3-2: Manufacturer: AlfaPlus Semiconductor
[ 172.279193] usb 3-2: ep 0x81 - rounding interval to 64 microframes, ep desc
says 80 microframes
[ 172.281656] input: AlfaPlus Semiconductor A4tech Wireless Headset RH-10 as
/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:223D:8800.0009/input/input22
[ 172.334304] hid-generic 0003:223D:8800.0009: input,hidraw5: USB HID v1.11
Keyboard [AlfaPlus Semiconductor A4tech Wireless Headset RH-10 ] on
usb-0000:00:14.0-2/input0
[ 263.465419] [drm] probing gen 2 caps for device 8086:c01 = 261ad02/6
[ 263.465423] [drm] PCIE gen 2 link speeds already enabled
[ 263.468688] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
[ 263.468812] radeon 0000:01:00.0: WB enabled
[ 263.468814] radeon 0000:01:00.0: fence driver on ring 0 use gpu addr
0x0000000080000c00 and cpu addr 0xffff88031a316c00
[ 263.468815] radeon 0000:01:00.0: fence driver on ring 1 use gpu addr
0x0000000080000c04 and cpu addr 0xffff88031a316c04
[ 263.468816] radeon 0000:01:00.0: fence driver on ring 2 use gpu addr
0x0000000080000c08 and cpu addr 0xffff88031a316c08
[ 263.468817] radeon 0000:01:00.0: fence driver on ring 3 use gpu addr
0x0000000080000c0c and cpu addr 0xffff88031a316c0c
[ 263.468818] radeon 0000:01:00.0: fence driver on ring 4 use gpu addr
0x0000000080000c10 and cpu addr 0xffff88031a316c10
[ 263.469344] radeon 0000:01:00.0: fence driver on ring 5 use gpu addr
0x0000000000075a18 and cpu addr 0xffffc90002c35a18
[ 263.489396] radeon 0000:01:00.0: fence driver on ring 6 use gpu addr
0x0000000080000c18 and cpu addr 0xffff88031a316c18
[ 263.489397] radeon 0000:01:00.0: fence driver on ring 7 use gpu addr
0x0000000080000c1c and cpu addr 0xffff88031a316c1c
[ 264.045515] [drm] ring test on 0 succeeded in 1 usecs
[ 264.045519] [drm] ring test on 1 succeeded in 1 usecs
[ 264.045523] [drm] ring test on 2 succeeded in 1 usecs
[ 264.045535] [drm] ring test on 3 succeeded in 9 usecs
[ 264.045540] [drm] ring test on 4 succeeded in 3 usecs
[ 264.221566] [drm] ring test on 5 succeeded in 2 usecs
[ 264.221570] [drm] UVD initialized successfully.
[ 264.330811] [drm] ring test on 6 succeeded in 10 usecs
[ 264.330824] [drm] ring test on 7 succeeded in 4 usecs
[ 264.330825] [drm] VCE initialized successfully.
[ 264.330852] [drm] ib test on ring 0 succeeded in 0 usecs
[ 264.330883] [drm] ib test on ring 1 succeeded in 0 usecs
[ 264.330904] [drm] ib test on ring 2 succeeded in 0 usecs
[ 264.330977] [drm] ib test on ring 3 succeeded in 0 usecs
[ 264.331036] [drm] ib test on ring 4 succeeded in 0 usecs
[ 264.980900] [drm] ib test on ring 5 succeeded
[ 265.480883] [drm] ib test on ring 6 succeeded
[ 265.980926] [drm] ib test on ring 7 succeeded
[ 287.352485] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
[ 292.352499] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
[ 297.368402] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
[ 302.368375] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
"lsmod |grep snd_usb" output:
snd_usb_audio 176128 3
snd_usbmidi_lib 36864 1 snd_usb_audio
snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec
snd_pcm 106496 5
snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_rawmidi 32768 2 snd_usbmidi_lib,snd_seq_midi
snd 81920 29
snd_hda_codec_realtek,snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-18.34-generic 4.4.6
Uname: Linux 4.4.0-18-generic x86_64
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: sergei 1592 F.... pulseaudio
/dev/snd/controlC0: sergei 1592 F.... pulseaudio
/dev/snd/controlC1: sergei 1592 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 13 23:11:04 2016
InstallationDate: Installed on 2016-04-09 (3 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: ICKT28AUS
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900059 STD
dmi.chassis.type: 13
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Bx40-LeTV
dmi.modalias:
dmi:bvnLENOVO:bvrICKT28AUS:bd11/27/2013:svnLENOVO:pn10135:pvrIdeaCentreB550:rvnLENOVO:rnINVALID:rvr31900059STD:cvnLENOVO:ct13:cvrBx40-LeTV:
dmi.product.name: 10135
dmi.product.version: IdeaCentre B550
dmi.sys.vendor: LENOVO
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
** Description changed:
I am having issues with using my RH-200 Wireless HD Headset on Ubuntu
16.04 LTS. Device is working properly (checked on Windows 10). When I am
pluging in usb receiver for headset system is not capable of running it.
I've checked dmesg output. It says that headset is recognized but when I
am running lsusb to see it in the device list the lsusb hangs and stop
responding.
"dmesg" output:
+
[ 171.617900] usb 3-2: new full-speed USB device number 10 using xhci_hcd
[ 172.041890] usb 3-2: device descriptor read/64, error -71
[ 172.278756] usb 3-2: New USB device found, idVendor=223d, idProduct=8800
[ 172.278765] usb 3-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=0
- [ 172.278769] usb 3-2: Product: A4tech Wireless Headset RH-10
+ [ 172.278769] usb 3-2: Product: A4tech Wireless Headset RH-10
[ 172.278773] usb 3-2: Manufacturer: AlfaPlus Semiconductor
[ 172.279193] usb 3-2: ep 0x81 - rounding interval to 64 microframes, ep
desc says 80 microframes
[ 172.281656] input: AlfaPlus Semiconductor A4tech Wireless Headset RH-10
as
/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:223D:8800.0009/input/input22
[ 172.334304] hid-generic 0003:223D:8800.0009: input,hidraw5: USB HID v1.11
Keyboard [AlfaPlus Semiconductor A4tech Wireless Headset RH-10 ] on
usb-0000:00:14.0-2/input0
[ 263.465419] [drm] probing gen 2 caps for device 8086:c01 = 261ad02/6
[ 263.465423] [drm] PCIE gen 2 link speeds already enabled
[ 263.468688] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
[ 263.468812] radeon 0000:01:00.0: WB enabled
[ 263.468814] radeon 0000:01:00.0: fence driver on ring 0 use gpu addr
0x0000000080000c00 and cpu addr 0xffff88031a316c00
[ 263.468815] radeon 0000:01:00.0: fence driver on ring 1 use gpu addr
0x0000000080000c04 and cpu addr 0xffff88031a316c04
[ 263.468816] radeon 0000:01:00.0: fence driver on ring 2 use gpu addr
0x0000000080000c08 and cpu addr 0xffff88031a316c08
[ 263.468817] radeon 0000:01:00.0: fence driver on ring 3 use gpu addr
0x0000000080000c0c and cpu addr 0xffff88031a316c0c
[ 263.468818] radeon 0000:01:00.0: fence driver on ring 4 use gpu addr
0x0000000080000c10 and cpu addr 0xffff88031a316c10
[ 263.469344] radeon 0000:01:00.0: fence driver on ring 5 use gpu addr
0x0000000000075a18 and cpu addr 0xffffc90002c35a18
[ 263.489396] radeon 0000:01:00.0: fence driver on ring 6 use gpu addr
0x0000000080000c18 and cpu addr 0xffff88031a316c18
[ 263.489397] radeon 0000:01:00.0: fence driver on ring 7 use gpu addr
0x0000000080000c1c and cpu addr 0xffff88031a316c1c
[ 264.045515] [drm] ring test on 0 succeeded in 1 usecs
[ 264.045519] [drm] ring test on 1 succeeded in 1 usecs
[ 264.045523] [drm] ring test on 2 succeeded in 1 usecs
[ 264.045535] [drm] ring test on 3 succeeded in 9 usecs
[ 264.045540] [drm] ring test on 4 succeeded in 3 usecs
[ 264.221566] [drm] ring test on 5 succeeded in 2 usecs
[ 264.221570] [drm] UVD initialized successfully.
[ 264.330811] [drm] ring test on 6 succeeded in 10 usecs
[ 264.330824] [drm] ring test on 7 succeeded in 4 usecs
[ 264.330825] [drm] VCE initialized successfully.
[ 264.330852] [drm] ib test on ring 0 succeeded in 0 usecs
[ 264.330883] [drm] ib test on ring 1 succeeded in 0 usecs
[ 264.330904] [drm] ib test on ring 2 succeeded in 0 usecs
[ 264.330977] [drm] ib test on ring 3 succeeded in 0 usecs
[ 264.331036] [drm] ib test on ring 4 succeeded in 0 usecs
[ 264.980900] [drm] ib test on ring 5 succeeded
[ 265.480883] [drm] ib test on ring 6 succeeded
[ 265.980926] [drm] ib test on ring 7 succeeded
[ 287.352485] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
[ 292.352499] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
[ 297.368402] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
[ 302.368375] usb 3-2: 3:1: cannot set freq 8000 to ep 0x86
"lsmod |grep snd_usb" output:
snd_usb_audio 176128 3
snd_usbmidi_lib 36864 1 snd_usb_audio
snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec
snd_pcm 106496 5
snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_rawmidi 32768 2 snd_usbmidi_lib,snd_seq_midi
snd 81920 29
snd_hda_codec_realtek,snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-18.34-generic 4.4.6
Uname: Linux 4.4.0-18-generic x86_64
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC2: sergei 1592 F.... pulseaudio
- /dev/snd/controlC0: sergei 1592 F.... pulseaudio
- /dev/snd/controlC1: sergei 1592 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC2: sergei 1592 F.... pulseaudio
+ /dev/snd/controlC0: sergei 1592 F.... pulseaudio
+ /dev/snd/controlC1: sergei 1592 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 13 23:11:04 2016
InstallationDate: Installed on 2016-04-09 (3 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: ICKT28AUS
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900059 STD
dmi.chassis.type: 13
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Bx40-LeTV
dmi.modalias:
dmi:bvnLENOVO:bvrICKT28AUS:bd11/27/2013:svnLENOVO:pn10135:pvrIdeaCentreB550:rvnLENOVO:rnINVALID:rvr31900059STD:cvnLENOVO:ct13:cvrBx40-LeTV:
dmi.product.name: 10135
dmi.product.version: IdeaCentre B550
dmi.sys.vendor: LENOVO
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https://bugs.launchpad.net/bugs/1570025
Title:
A4Tech RH-200 Wireless HD Headset doesn't work
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