Public bug reported: After pressing the "Install now" button the dialog window resizes to and remains empty. The window can be closed. The console output is
$ update-manager Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks result = gen.send(result) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon False), File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks result = gen.send(result) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon False), File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1584, in on_error error.raise_exception() File "/usr/lib/python3/dist-packages/defer/__init__.py", line 130, in raise_exception raise self.value.with_traceback(self.traceback) File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks result = gen.send(result) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon False), File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks result = gen.throw(excep) File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 65, in update trans = yield self.client.update_cache(defer=True) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks result = gen.send(result) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon False), File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks result = gen.send(result) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon False), File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1584, in on_error error.raise_exception() File "/usr/lib/python3/dist-packages/defer/__init__.py", line 130, in raise_exception raise self.value.with_traceback(self.traceback) File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks result = gen.send(result) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper daemon = get_aptdaemon(self.bus) File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon False), File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object follow_name_owner_changes=follow_name_owner_changes) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__ self._named_service = conn.activate_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner self.start_service_by_name(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name 'su', (bus_name, flags))) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner return self.get_name_owner(bus_name) File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner 's', (bus_name,), **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks result = gen.throw(excep) File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 89, in commit downgrade, defer=True) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: update-manager 1:15.10.3 Uname: Linux 4.3.0-040300-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Aptdaemon: Architecture: amd64 CurrentDesktop: Unity Date: Sat Jan 30 07:02:13 2016 InstallationDate: Installed on 2013-10-17 (834 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) PackageArchitecture: all SourcePackage: update-manager UpgradeStatus: Upgraded to wily on 2015-11-19 (71 days ago) ** Affects: update-manager (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug wily -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539847 Title: update-manager window remains empty after starting update To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1539847/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs