Public bug reported: Steps to reproduce:
1. In Gnome-Shell, click the clock readout to show the detail dialog, then select "Date & Time Settings". 2. Select the radio button for "AM/PM" and close the window. Notice that the clock readout format remains unchanged. 3. Press alt+f2 and enter r to reload Gnome-Shell. Notice Gnome-Shell never reloads and becomes frozen. 4. In a terminal shell, type `sudo reboot` to reboot the computer. 5. Try to login. Lightdm appears to accept your password, but after several minutes of showing a blank background, redirects you back to the login screen. 6. Try to login as guest. Notice Gnome-Shell still loads correctly with a blank profile. Expected result: Changing clock format should update the clock format, and not render my computer unusable. Actual result: Changing clock format corrupts something in ~/.config/dconf/user, which prevents Gnome-Shell from loading. Workaround: As mentioned in various tickets and blogs as a solution behind the infamous "Ubuntu login screen redirects back to the login screen" bug, the only option that worked for me was to delete ~/.config/dconf/user and then restart lightdm. This temporarily fixes it, however it also deletes all your Gnome-Shell preferences and customizations. Also, if you try to change the clock format, you'll again hose all your Gnome preferences. I suspect this bug was introduced within the last couple months, because the machine this occurred on is fairly new and I first set the clock format just a few months ago. I've also changed clock format on several different 14.04 machines without issue. This problem occurred today after I ran a normal `apt-get upgrade` and then rebooted. It left me locked out at the login screen, and I tried many different solutions. Eventually I stumbled onto the `rm ~/.config/dconf/user` fix, but it wasn't until I tried re-applying all my customizations before I realized that the clock format change is the specific one that triggers the bug. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: gnome-shell 3.10.4-0ubuntu5.2 ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9 Uname: Linux 3.19.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: GNOME Date: Mon Dec 14 20:04:58 2015 DisplayManager: lightdm GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2015-10-20 (55 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1526119 Title: Setting clock to AM/PM causes Gnome-Shell to crash and prevents the user from logging in To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1526119/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs