Public bug reported: Since I upgraded from Trusty to Wily, the USB performance has become extremely unstable. Sometimes file transfers were fast, like 1GB in 30 sec, then most days it is so slow like 1 GB in 20 minutes for no reason.
Here some relevant log lines from the `dmesg` command when I USB is plugged in: ``` [ 496.912939] usb 4-5: new high-speed USB device number 2 using ehci-pci [ 497.111419] usb 4-5: New USB device found, idVendor=1b1c, idProduct=1ab1 [ 497.111425] usb 4-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 497.111428] usb 4-5: Product: Voyager [ 497.111430] usb 4-5: Manufacturer: Corsair [ 497.111433] usb 4-5: SerialNumber: AA40000000000825 [ 497.134497] usb-storage 4-5:1.0: USB Mass Storage device detected [ 497.134600] scsi host12: usb-storage 4-5:1.0 [ 497.134713] usbcore: registered new interface driver usb-storage [ 497.137090] usbcore: registered new interface driver uas [ 498.420795] scsi 12:0:0:0: Direct-Access Corsair Voyager 1100 PQ: 0 ANSI: 0 CCS [ 498.421211] sd 12:0:0:0: Attached scsi generic sg5 type 0 [ 498.913643] sd 12:0:0:0: [sdd] 15663104 512-byte logical blocks: (8.01 GB/7.46 GiB) [ 498.914804] sd 12:0:0:0: [sdd] Write Protect is off [ 498.914809] sd 12:0:0:0: [sdd] Mode Sense: 43 00 00 00 [ 498.915930] sd 12:0:0:0: [sdd] No Caching mode page found [ 498.915934] sd 12:0:0:0: [sdd] Assuming drive cache: write through [ 498.920710] sdd: sdd1 [ 498.924684] sd 12:0:0:0: [sdd] Attached SCSI removable disk [ 1184.038007] usb 4-5: USB disconnect, device number 2 ``` these two lines appear in *red* ``` [ 498.915930] sd 12:0:0:0: [sdd] No Caching mode page found [ 498.915934] sd 12:0:0:0: [sdd] Assuming drive cache: write through ``` What can we do here? How can this be investigated and fixed properly? --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: michael-heuberger 4363 F.... pulseaudio /dev/snd/controlC2: michael-heuberger 4363 F.... pulseaudio /dev/snd/controlC0: michael-heuberger 4363 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 HibernationDevice: RESUME=UUID=b0b47183-895a-4f27-bb25-40bd23028028 InstallationDate: Installed on 2014-10-31 (403 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: System manufacturer System Product Name NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=b5b38333-3694-4441-8a13-50bf4dbf2f41 ro quiet ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-19-generic N/A linux-backports-modules-4.2.0-19-generic N/A linux-firmware 1.149.3 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no Tags: wily Uname: Linux 4.2.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark www-data _MarkForUpload: True dmi.bios.date: 08/06/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0803 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P6X58D-E dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0803:bd08/06/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6X58D-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: apport-collected wily ** Tags added: apport-collected wily ** Description changed: Since I upgraded from Trusty to Wily, the USB performance has become extremely unstable. Sometimes file transfers were fast, like 1GB in 30 sec, then most days it is so slow like 1 GB in 20 minutes for no reason. Here some relevant log lines from the `dmesg` command when I USB is plugged in: ``` [ 496.912939] usb 4-5: new high-speed USB device number 2 using ehci-pci [ 497.111419] usb 4-5: New USB device found, idVendor=1b1c, idProduct=1ab1 [ 497.111425] usb 4-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 497.111428] usb 4-5: Product: Voyager [ 497.111430] usb 4-5: Manufacturer: Corsair [ 497.111433] usb 4-5: SerialNumber: AA40000000000825 [ 497.134497] usb-storage 4-5:1.0: USB Mass Storage device detected [ 497.134600] scsi host12: usb-storage 4-5:1.0 [ 497.134713] usbcore: registered new interface driver usb-storage [ 497.137090] usbcore: registered new interface driver uas [ 498.420795] scsi 12:0:0:0: Direct-Access Corsair Voyager 1100 PQ: 0 ANSI: 0 CCS [ 498.421211] sd 12:0:0:0: Attached scsi generic sg5 type 0 [ 498.913643] sd 12:0:0:0: [sdd] 15663104 512-byte logical blocks: (8.01 GB/7.46 GiB) [ 498.914804] sd 12:0:0:0: [sdd] Write Protect is off [ 498.914809] sd 12:0:0:0: [sdd] Mode Sense: 43 00 00 00 [ 498.915930] sd 12:0:0:0: [sdd] No Caching mode page found [ 498.915934] sd 12:0:0:0: [sdd] Assuming drive cache: write through [ 498.920710] sdd: sdd1 [ 498.924684] sd 12:0:0:0: [sdd] Attached SCSI removable disk [ 1184.038007] usb 4-5: USB disconnect, device number 2 ``` these two lines appear in *red* ``` [ 498.915930] sd 12:0:0:0: [sdd] No Caching mode page found [ 498.915934] sd 12:0:0:0: [sdd] Assuming drive cache: write through ``` What can we do here? How can this be investigated and fixed properly? + --- + ApportVersion: 2.19.1-0ubuntu5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: michael-heuberger 4363 F.... pulseaudio + /dev/snd/controlC2: michael-heuberger 4363 F.... pulseaudio + /dev/snd/controlC0: michael-heuberger 4363 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 15.10 + HibernationDevice: RESUME=UUID=b0b47183-895a-4f27-bb25-40bd23028028 + InstallationDate: Installed on 2014-10-31 (403 days ago) + InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) + MachineType: System manufacturer System Product Name + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcFB: + + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=b5b38333-3694-4441-8a13-50bf4dbf2f41 ro quiet + ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 + RelatedPackageVersions: + linux-restricted-modules-4.2.0-19-generic N/A + linux-backports-modules-4.2.0-19-generic N/A + linux-firmware 1.149.3 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: yes + Hard blocked: no + Tags: wily + Uname: Linux 4.2.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark www-data + _MarkForUpload: True + dmi.bios.date: 08/06/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 0803 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: P6X58D-E + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0803:bd08/06/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6X58D-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1523765 Title: USB performance extremely unstable To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1523765/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs